Hardware Stores in Eatontown, NJ

“The manager is always friendly and helpful. Knowing what items to select and doing some research is the key to shopping here effectively. I've gotten some great deals for tools and supplies.”

“They have a gigantic catalog, I always find something. The service is great, everybody is very knowledgeable & nice. Even ordering by phone or online, they usually get it to you with a couple of days. A month ago I ordered a bunch of exit & fire extinguisher signs, they came from I believe 6 different locations. It took 2 weeks to get everything, nobody perfect. They have a great selection of power tools. They are worth a look.”

“Ashley, one of the managers, provided me with some of the best customer service I've ever had. She empathetically listened to my month's long battle with Hisense. Because the AC unit stopped working properly one year after purchase, returns are made to the manufacturer. Each time you provide Hisense with what they request, they inform you of something else that needs to be sent in. They never gave me a list and provided me with the documents needed in any of my 5 phone calls or 5 emails. After I gave them everything they requested, they then wanted me to cut the cord to the unit and send them a picture. I was not doing that as the fan still worked. I needed at least that if I was to be without an AC unit in 90 degree heat for a week with my elderly mother. At this point I was exhausted with the situation. I knew Lowes did not take returns on this but I had no where else to turn. I told my story to the first person who picked up at customer service. She was kind and understanding. She then put Ashley, the manager, on. Ashley took ownership of the situation and solved my issue immediately. It is the type of character you would expect from a business owner who understands the thirty thousand foot view of a situation. When I arrived the next day to exchange my unit, Kim, an associate, said with a smile you must be Marie. Everyone was friendly while they got Ashley. I wanted to hug her. To sum it up. Ashley deserves recognition for her leadership. It's further evidenced by the staff she manages.”

“I was looking for cord hiding systems and ways to attach them. Service associate Rich Roman was extremely knowledgeable and helpful. He walked me to the section where I could find the items and answered all my questions. He was great!”