“My complaint is to let your drivers know that when they drop off packages at Primrose Place Apartments there's a notice on the frint door -do not leave packages in the lobby and to bring them to the apartment but your drivers are leaving packages in the lobby on the floor so somebody's medication is on the floor in the lobby and I just thought I'd let you know. Your drivers are dropping the ball here. People pay for door to door delivery. I know someone who worked for FedEx it was intense time-sensitive non-stop I understand it but I also know he did what he had to do and he did it right. Btw I never had an issue at this location dropping off stuff always helpful”
“Rachel is always very pleasant when I arrive looking for my mail. Rachel could not find my mail. She collaborated with Corey. Corey went above and beyond the call of duty and met me at my club box, opened it, retrieved my mail, and distributed it to me. Keep up the good work. Thank you all for the great team work.
*****
FIVE STARS to you both!!
*****”
“I had the best interaction with Isabella Rose from this FedEx tonight, they were incredible working with five different customers on various issues including me who had a major print issue (with Canva) that they helped me fix for a major upcoming work conference. Everyone there was complimenting them and I’ve never see a harder more educated and passionate FedEx worker going above and beyond the call of duty, even staying late and listening to customers concerns. It was truly an unforgettable interaction. Thank you so much, Isabella!”