-
March 2024 by SeulBom Lee
I’ve been coming here for several years and every time I go, the employees/tech/and doctor are so efficient and kind no matter how busy it gets. Zaineira(I’m sorry I misspelled your name!) was especially thoughtful for remembering me when I came back to pick up my contacts. Thank you :)
-
March 2024 by Susan Gala
From the moment I walked into the store I was greeted by Susan (GM) and Laila (Optician)who were both very pleasant and friendly. Laila helped me order new lenses for my sunglasses that I purchased from there a year ago.Both women where extremely helpful and professional. It was a joyful experience to shop and purchase at this store.
-
March 2024 by Nilsa Rivera
My first time at American's Best. I had a very nice visit. Everyone was super nice an professional. Nathalie was amazing. She took the time to explain everything about my Insurance. co-pays, ext. And the best package for my Glasses.
-
March 2024 by gabriela alexis
I had such a great experience! The doctor was very efficient and helpful with all my questions. Natalie in the front was very helpful to help me decide on my glasses and ensure the best value for future appointments. She was very knowledgeable and kind. Her help made me excited to come back for my future eye exams! Definitely better experience than other opticals I have been to.
-
March 2024 by Jessica Sosa
I’ve been meaning to leave this review since my eye exam last week. I had such a pleasant experience. The girls at the front desk were really nice and helpful. I didn’t make it easy for them because I had my toddler son with me, but regardless, they all made us feel welcomed and attended us wonderfully. I didn’t have to wait long and the exam was pretty quick. Even the check out was fast and easy. Thanks ladies!
-
March 2024 by Jocelyn Tillson
Mattie, Zyn, Dr. Han and Natalie all worked together to deliver great professional service in a friendly environment. This was my first visit and new place for eye exams and eyewear.
-
March 2024 by who’s helen?
Very good service. Everyone is very nice and helpful
-
March 2024 by kishawna spann
Thank you, Edgewater!!! Always a pleasure!
-
January 2024 by YARA K. CARVAJAL
I had a great experience here. Natalie helped me out with the entire process and the doctor also gave me a new prescription that is sharper and easier on the eyes. Thank you so much all for your help!
-
January 2024 by Maison Marah
This review is for Job and Natalie at America’s Best 449 River Road.I must say all the staff there was helping and made me feel at home.It was my first time getting lenses and they made the process easy and simple and Job and Natalie went above and beyond to make sure I was satisfiedI definitely recommend this store
-
January 2024 by aneiris nunez
This location’s unprofessional is unacceptable. Trying to upsell me reading glasses and because I refused then asked for my daughters copy of prescription. I asked for name and the lady up front stated she will call the cops why because she was white and clearly was a minority? I was standing quietly for over 40 and until I asked for my daughters prescription. After waiting for over 40 min? She claimed to be the physician there? Go back to school and get some bedside manner.
-
December 2023 by Susan Feinberg
All the staff so friendly and helpful. Dr was great. Not pushy.Natalie showed me the newest fashion and I got it right away. Natalie explained all the programs easily. No confusion. Great experience.Susan Feinberg December 18, 2023
-
December 2023 by C P
I made an appointment for a contact lens fitting. Everything from check-in to the exam and obtaining a prescription went smoothly. The price was also competitive.Some people working in the front store were slightly overbearing and talked loudly to each other while I was waiting. However, the doctor and the technician were very caring and polite.
-
October 2023 by Ninoska Ramos Miguel
Not only was my experience at americas best contactsa complete customer service disaster, but the glasses they provided me with gave me double vision! It was as if their so-called "eyewear experts" had no idea what they were doing when crafting the lenses.After finally selecting a pair of frames that I thought might work, I had to wait an eternity for them to prepare my prescription glasses. When I finally received them, I noticed that something was seriously wrong. I put them on, and to my shock and horror, I experienced a terrible case of double vision. It was as if they had completely messed up the prescription, leaving me with a pair of glasses that were not only uncomfortable but also utterly useless.I tried to explain the issue to the staff, but they seemed disinterested and the lady starting laughing when I explained my situation, as if they couldn't be bothered to address the problem they had created. I had to go through a drawn-out process of returning the glasses and waiting even longer for what should have been a simple correction, I had to even go to the hospital nothing else was wrong which now I’m gonna received a bill due to their negligence.In all my years of wearing glasses, I have never encountered such a shady , incompetent, and neglectful eyewear shop. America’s best contacts is a complete disaster, and their inability to provide a simple and accurate prescription has left me doubting their qualifications and commitment to customer satisfaction. I strongly advise anyone in need of eyeglasses to avoid this place at all costs unless they want to endure the torment of double vision and terrible customer service.
-
October 2023 by Amy Ragone
Laila was extremely helpful to me in choosing the right glasses. The turnaround time getting the glasses was fast, and I love of course, two new awesome pairs of glasses. Appreciate Laila for the quick work and more importantly, the advice! Will be back, and highly recommend!
