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April 2023 by Keith Loving
ALWAYS EXCELLENT service for me for over 20 years. ???✊?
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March 2023 by Jennifer Jones
We have been to H&R Block offices over the years but have hit the jackpot with the Block Advisors on River Road in Edgewater. The caliber of the tax preparers is top-notch and the entire office staff is professional and personable. We especially love our tax advisor Tatyana, who consistently does a FABULOUS job for us over the past few years. No exaggeration: Tatyana and the office makes tax prep about as painless as you can get.Now, where to spend our refund....?
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September 2022 by Father John Holoduek, OCA
I have confidence in my Advisor, Jessica Burgos! She is fantastic! ...Especially as compared to the advisor I had before her.... FYI: I prefer to visit the office for these services!
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April 2022 by Go B.
Review for our tax preparer, Mr. Jay Kato. He has been doing our taxes for a while now, and highly recommend him. He's very organized, thorough and prompt. And, that's important because we had another tax preparer previously at H&R Block (in Texas) who was sloppy, and we wound up paying much more than needed. My background is in tax law, but I still rely on his expertise on our tax returns. Highly recommend : 10 tax refunds
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April 2022 by Go Bruins 1.
Review for our tax preparer, Mr. Jay Kato.He has been doing our taxes for a while now, and highly recommend him.He's very organized, thorough and prompt. And, that's important because we had another tax preparer previously at H&R Block (in Texas) who was sloppy, and we wound up paying much more than needed.My background is in tax law, but I still rely on his expertise on our tax returns.Highly recommend: 10 tax refunds
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April 2022 by Fr. Deacon John Holoduek, OCA
I have confidence in my Advisor, Jessica Burgos! She is fantastic! ...Especially as compared to the advisor I had before her.... FYI: I prefer to visit the office for these services!
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March 2022 by jorge palma
Jessica was amazing. She helped answer all my questions and was a pleasure to work with. Thank you Jessica!
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March 2022 by Susanne Schwarz
Great service, always friendly and knowledgeable.
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June 2021 by Mary Angelo
UPDATE: Called customer service line twice and there was over an hour wait each time. No resolution. // I wish I could give zero stars - I decided to go with a professional tax preparer this year because of some complicated tax situations and it's been a horrendous experience. Jessica follow the instructions I gave at the outset, and takes weeks to respond to messages. I started my process with them in February and still do not have a final copy to review. When I called the offices to there was no answer and no one returned my calls. Ridiculous.
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June 2021 by Trisha Sardesai
It was a awful experience from start to finish. Not once did our advisor tell us the cost of filing. Not once did she respond in a timely manner or say more than one word. Most rude, uninformative and awful experience. I was charged an insane amount.
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May 2021 by Vicky L
Super friendly and professional staff. I went there for a service they do not provide at this location, but they went an extra mile to help me, referred me to another location which provides the service I need.Will definitely come back in case of need.
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November 2020 by Kevin Kim
Complete disaster. I've been doing my returns with HR Block the past 4-5 years. This was far the most terrible experience and I will never be returning. I was happy to be appointed to a Korean tax account because I'm Korean as well, but all bad news after that. This individual simply did not know their system or would I say undertrained. He couldn't figure out why he couldn't complete the return as there was an error message. Another accountant came over as well to assist but couldn't figure out as well. In this process, I was on board to figure out as well lol. Long story short, I was sitting there two and a half hours and left with nothing. They told me they will call back when they figure out the issue, but I doubt that they will because it would be a total embarrassment to them in my opinion lol. But I decided never to use HR after this incident because you never know who will do your tax return and they could be extremely unqualified. I will be searching for other options as I simply have no confidence.
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May 2020 by Amy Meneses Smiling
DON’T DO IT!!!! STAY AWAY! We got audited because one of my W2s that I gave to our tax professional which was even in our return paper booklet wasn’t submitted to IRS. There was also an incorrect amount submitted on another item which I even brought up when filing that was entered wrong. I trusted H&R as industry professionals just to be hit with a huge IRS bill plus fees. I submitted a “Peace of Mind Guarantee” and was denied even though it was clear that It was their fault. After months and months of run around, the final verdict from them was that I never gave the missing documents when I did. I guess they are using the “can’t prove it” guarantee to avoid paying me back for their work. I guess I should have really looked and proofread their work better but I trusted and assumed they knew what they were doing. Never again!Update. I called after they wrote the below which lead me to the same run around and claiming I never submitted the w2 or unemployment when I even have copies of my bank statements I submitted to him. They said the copies aren’t in their records. Well sure if they didn’t file it why would they have copies? Who doesn’t submit a w2???? How does this even make sense? When I filed the peace of mind the woman even admitted there were tons of errors that year. Never again!
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October 2019 by Amy M.
Update: my tax professional did not file my w2 and also gave me incorrect information and this file incomplete information on another form EVEN THOUGH I ASKED IF HE HAD EVERYTHING HE NEEDED and was told I was all set. My concern was actually justified and due to that and a missing w2 which he never filed I was audited for around 4K. I called the number below and was told to call Glen Bloom at 973-235-1000, Glen couldn't help me other than to say they are claiming I didn't submit my W2. Who doesn't submit a W2 when they file taxes? This makes no sense. He then told me to call 877-880-5222 and no one answers. This place is a joke. They messed up and won't even own up to it despite the fact that I had all the documents on my tax return folder. Go elsewhere if you want to avoid my situation. How a tax professional forgets to file a W2 is seriously beyond me! They tell me they will work with me below but clearly they will not.