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July 2023 by Thomas C.
Once again returning for a CVS visit wondering why the atmosphere is literally deceased. I can't tell if I'm in a morgue or CVS. Everyone here including employees seems like they'd rather be anywhere else. I'm not purposefully being offensive, I honestly just feel like there should be at least 15% of an attempt compared to the 10% I'm observing, to make the customer experience slightly better. Side note, why does the pharmacy seem to never improve and close before it opens. C'mon CVS, y'all can do better. This is Edgewater, NJ, on the 'Gold Coast'. This feels like the Gray Coast.
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April 2023 by Rachel T.
Worst managed pharmacy ever. Old systems are always crashing. Was told my prescription would be ready by 10 am, came at 4 pm still not ready. AVOID.
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February 2023 by Cecilia G.
The only reason we use this CVS is because our insurance does not work with the other pharmacies. (Ie walgreens) This pharmacy has ALWAYS been the worst ever. Making mistakes, putting the wrong medication, saying the medicine is ready to be picked up but it wasn't ready to be picked up. It may be worth the extra drive and go to the other CVS in North Bergen. That one is run super efficiently. The other cvs in target, we are trying that one oh next bc it's closer. The turnover of pharmacists in this CVS is laughable. They need an entire overhaul of this place. It's like they send the drop outs to this one.
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February 2023 by Germaine H.
This complaint regarding CVS on 65 River Road, Edgewater, NJ. 07020This is the worst pharmacy I ever dealt with. They put you on hold for over 69 minutes because no one care to answer the phone. I am 75 old senior I needed to have a prescription filled ASAP because I fell down on my lower back and I was in an excruciating pain.Their management needs to know that. They are disgusting and I hate them.
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November 2022 by Steve P.
Everyone was nice when I went there from the front desk to the pharmacy team. They are also well stocked on supplies.
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July 2022 by Google user
CSV provides PCR test very convenient for foreign travellers. I booked appointment for my test two days prior, the form was long but I guess it was how it had to be, but after that the whole procedure went smoothly. It was very easy for ppl even going through it the first time. The instruction clearly telling me what to do, and I just went to the place on time and followed what the pharmacist said, and received the result two days after, my friend received hers one day after. I guess this depends.
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May 2022 by Kris Li
CSV provides PCR test very convenient for foreign travellers. I booked appointment for my test two days prior, the form was long but I guess it was how it had to be, but after that the whole procedure went smoothly. It was very easy for ppl even going through it the first time. The instruction clearly telling me what to do, and I just went to the place on time and followed what the pharmacist said, and received the result two days after, my friend received hers one day after. I guess this depends.
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May 2022 by Mara
Rude and unprofessional!
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April 2022 by Philip C.
Team is really nice. But store has hardly anything on the shelves I shop for. In fact, some of the shelves are so bare it looks like the place is closing. It's unusual for CVS so whoever is managing this store should be embarrassed.
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January 2022 by Di T.
Once again at 5pm waiting 20 minutes at the drive through to pick up my medication only to be told it hasn't be filled yet ! I called at 1pm to make sure it would be ready they yes I can pick it up after 2 Pm. This is not the first time. If they didn't have the medication why tell me to pick it up. It can't believe how frustrating this is all you get is I'm sorry . If you don't have the medication tell me . I don't enjoy wasting me time in cold car. CVS could of text me that they did't have it. CVS send useless text all the time and not the necessary one you need. People get your act together better yet I'm changing pharmacy!
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July 2021 by Sama C.
Came in here to pick up some drinks. A bit disappointed to see the fridges mostly empty. Not sure what that's about.Besides that, this location is quite large and has plenty to offer. Staff were very friendly and polite.Plenty of parking and is located in a community center with other shopping businesses.
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May 2021 by Yehor Anisimov
Pharmacy staff is awesome! They don't mind to go extra mile to help me. I really appreciate it
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March 2021 by Ashley L.
I walked in, checked in, got my COVID19 vaccine, waited and then left. No issues, no fuss, no real customer service, but I got in and out with no issues. That's a win in my books for the purpose of my trip.