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February 2024 by Lester Nahar
Excellent service
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January 2024 by min kim
Very nice office, always gets my cat in when necessary
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January 2024 by Lora Levitchi
Dec 21st, 2023; I drove today to the clinic to refill IV fluid I have to give at home to a senior cat when he needed. Dr Kim that treated the cat was OOO, oversees, I was told and impossible to contact. Office manager and the doctor on site ( she refused to talk to me) had a bad side manner arguing that I have not seen the doctor since 6 months ago and that I have to bring the pet in. I currently live almost 1 h away from the clinic and I refilled a couple of times since June 2023 with no problem. If they create multiple accounts and can not keep all the records it is not my fault.Office manager and the nurse saw Dr Kim notes to have the pet given IV fluids but probably for the crave of making money did not care about emergency I came with but to invoque an appointment with the doctor is needed. I told them that Dr Kim said he did maximum he could and for the condition of the senior cat a maintenance program with IV fluids is recommended. It is a shameful experience that shows lack of care, improper customer service, they behaved just like a pure cold blooded business. I drove 2 hours and a half back and forth in land NJ to have this horrible experience. I will connect with Dr Kim when he will be back in the office.Dec 25th, 2023Please do not lie: nobody provided from your office refill at no charge.- how to establish a relationship with a doctor when the doctor on the duty did not even want to talk to me face to face.- Dr Kim, as I informed you while in the office did the utmost he could for the pet and recommended as notes you read states to give fluids when needed.- If when needed your office/ doctor on stuff was unavailable even to talk to me face to face for a few minutes and my pet remained without help and doctor Kim was unable to be contacted in any way and you disregarded his instructions regardless he is founder of the clinic, please keep your services and lack of professionalism.
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December 2023 by B S
Not a fan, I felt like I was getting sold on things that weren’t needed.
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December 2023 by Yuliya Zhinzherova
The staff is very attentive, doctors are caring and knowledgeable, it is relatively easy to make an appointment
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December 2023 by Vanessa Pestana Peixoto
We needed documentation services for international travel and they were great, super efficient and effective. We got the documents on the same day. Thank you very much for the wonderful service provided.
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October 2023 by Angela Cucinello
Dr. Kim, Is the Best, I have been to other Vets that compete in the area-there is no comparison. Dr. Kim is honest, extremely thorough every time he treated my cat when dealing with illness. Most importantly he is patient. He must have been asked the same questions 3X by different family members. He was professional, caring & understanding of our emotions, LOVE & frustrations. My cat is near death and I am confident that he did not leave 1 stone unturned, relevant tests, boosted him with tons of fluids, B12 antibiotics et al. Most importantly I do believe that he honestly Cares too! In addition, Edgewater Animal Hospital is flexible w/ appointments scheduling, accommodating and return calls quickly. I highly recommend!
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September 2023 by Rebecca Chan
I think EAH is a good place to go to if your pet is easy and you just need the occasional vaccine update since they almost always have an appointment open. Theyre also pretty clean, new, and almost always get you in and out on time.I've tried 3 different vets there and none of them seemed to be really good with my skittish dog, which is fine, but their noticeable tension would make my dog even more nervous and it stressed me out to come here.They also tend to overdiagnose. If you have deep wallets and are willing to do whatever for your dog that might be fine with you but after 3-4 visits and hearing about the range of possibilities of what might be bothering your dog and all the diagnostics they'd have to run, plus the treatments for what they think it is it, seeing the bills with all the annoying fees start getting exhausting.
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September 2023 by Rolando Martinez
The best!!! Dr. Kim and his staff are the most caring team of pet caregivers I’ve ever met!!
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August 2023 by Giovanna Armilla
I’ve had a good experience as a firsttime dog mom. My sister referred them to me as she takes her dog Frank. Highly recommend.
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July 2023 by Eitan Quitoriano
This is an amazing vet practice. The staff is professional and courteous. Dr. Kim is a fantastic, knowledgeable vet that takes a genuine interest in my dog Riley's wellbeing. He is friendly, relatable, and provides transparent, clear assessment and advice. I have brought my dog in for routine visits, injuries, and dental care; this is the place to go.
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June 2023 by Yara K. Carvajal
They always treat my little guy well and they are fast, friendly and efficient. They are one of the only vets in the area that have access to doing travel documents for pets. We travel a lot and they make our process seamless. Thank you always!
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June 2023 by Evil With An O
Their doctor & receptionists are always very friendly. Good for vaccination, very basic check up. But for anything else, i would suggest a bigger hospital like the one in oradell.
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April 2023 by Danielle Brackett
I’ve brought my cat to this office one time before & was very happy until I brought him this past week. My cat was in distress from an incident & the front desk receptionist was assisting the vet tech administering medication when I heard the receptionist say “He won’t stay still, can someone grab him, I don’t like him at all” which her two colleagues found comical. I would’ve rather been asked to assist so I knew my cat was being handled by someone with patience rather than a poor attitude. The vet mentioned medication to go home & the other front desk associate that checked me out made me feel like I was asking her to go above and beyond to double check on the meds so I left without them. If you have an animal that you love & want them to be treated with respect take them to VEG. And to the receptionist who made the nasty comment - you know who you are- the feeling was mutual, my cat didn’t like your attitude.
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February 2023 by Lilly Park
We wouldn’t take ou precious Mocha to anyone else but Dr. John! He cares, he is thorough and I know our Mocha is in good hands every time we visit for an annual check up or when he is not well. From the phone call, thru the visit and follow up, we appreciate what all the staff does to care for our ‘baby’!