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January 2024 by Shirley Garrett
Most of the visits are good.
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January 2024 by Kristi K
Karen was very helpful and provided exceptional customer service. She answered all our questions and was very knowledgeable about the skincare products.
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January 2024 by amy krakow
Such a great Sephora. Not huge, just right size. Best of all, staff so friendly and genuinely helpful. Love love love shopping at my local Sephora.
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January 2024 by cordoba jimenez
Honestly the best place ever . I love coming here. So my sister and I stopped by to restock on our makeup once we came in Rose greet us very helpful and nice. She introduce us to Karen and let me tell you by far the best!!!! my sister and i are loyal customers to sephore but this one in edgewater will be our new fav. If you want great service and great make up ask for karen and rose
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December 2023 by Sumira Ling
I had to do a return in the store and I’ve been a long time VIB rouge member. The sales associate Lirra was super rude and not helpful at all. Nobody should be treated in that way. I’m bringing my business elsewhere.
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December 2023 by M O
Zero customer service.Walked in on a Monday morning and no greeting or anyone willing to help. The store isn’t busy at all, it seems well stocked however the attitude needs to change.
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November 2023 by Ari Skvo
Costumer service was great! If u need any help go ask for Annalysa’s help, she’s so good at matching products for your skin type and she’s such a sweetheart!
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October 2023 by Krys C
Thank you Jay!!!First time at this location, went around 2, was perfect timing; not too many people and everyone was friendly and helpful. I felt heard and that Jay understood my needs and gave reasonable recommendations and transformed my face quickly. Felt like valued customer and will definitely go back for more tips and to try new products.
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September 2023 by Jane K.
Terrible service and disrespectful staff. She kept making derogatory comments about my appearance and how I "didn't look like the type who usually wore makeup." Wouldn't let me get a word in edgewise about the products I wanted. I won't be returning to a store with such a negative shopping experience.
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September 2023 by Alba Bautista
Walked into this store yesterday, and not one single staff member greeted or acknowledged me.POV: Not even worth one star.Discouraged and disappointed .
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August 2023 by Tha Alien visitor
Very friendly service and staff. I was doing a delivery for a client from delivery app and they were very kind enough to help me throughout the shopping. Definitely coming back on a personal level. Good to spend money at a place that has great service.
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August 2023 by Pamela Guzman
Jonathan was great at taking care of me when I was in a huge rush. He was patient, kind, & gave me wonderful beauty tips. 10/10 experience:)
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June 2023 by Foreign Cosmetics
Absolutely terrible customer service. A worker took her mic and asked for a “relatively cheaper mascara than YSL” in front of me purposely. I went and looked the price was legit 28$. Therefore she had said it to blatantly be rude since I already had multiple expensive items in my basket, 1 more wouldn’t have hurt. I said no thank you the instant she began being rude and made my way to leave the store. Truthfully lucky I didn’t jus turn around and head to Ulta. Worse Sephora experience hands down.
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June 2023 by Michelle Villanova
I love this location!! The employees are super helpful and sweet. They helped me with shade matching and gave me their honest opinions.
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May 2023 by Julie Sinclair
Bought a benefit brow pencil the day before I tried to return it literally broke in my hand I took pencil and receipt. I hadn't had the thing for 24 hours they asked for me to bring the broken piece, wouldnt refund not even an exchange. Disgusting! 25$ down the drain.