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January 2024 by Karen Nagurka
Delightfully helpful staff. Always a pleasure!
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January 2024 by Humberto Paredes
I like it
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December 2023 by lütfü göktay
It is available in discounted products, it is not too expensive, I think the prices are reasonable.
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December 2023 by 심정주
There are a lot of people^^
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October 2023 by Alexandra Victoriano
Oh wow, this store is very organized, and the staff is very attentive, especially Mrs. Susana! I highly recommend it.
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June 2023 by Jae Lee
Unprofessional staffs. I showed them my member ID with QR code, they don't know what to do with QR vode, they told me to input phone number manually instead, it seems that they have no idea with the cash register. In the end, my member information wasn't entered at all for the transaction, and I didn't get points for the purchase
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May 2023 by Tha Alien visitor
Great service employees are very knowledgeable and helpful, prices are pretty good and parking is right outside convenient location to get in and out quickly.
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May 2023 by A W
Terrible customer service experience on Wednesday April 12, 2023 around 7:20pm. There was a line for the dressing room, so I walked around the corner just to ask is the dressing room available and the large retail worker with a ponytail, she may be the manager, rudely said wait a second. She was not polite at all, then when I looked for another retail worker the large retail worker said “give us a minute there’s only 3 of us here” again in a rude way. Several months ago this store had a whole new vibe of pleasant customer service, but that manager must no longer be there because the store is back to being rude and no one greets or helps. I had over $200 worth of items to purchase and left them in the store due to the associate’s nasty attitude and lack of customer service skills.
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May 2023 by Yvonne M.
Second attempt at making a return, first was at the GSP location, 0035 over the weekend. Completely unhelpful with this even though I am able to provide proof of purchase on my personal credit card statement but doesn't show in their system. GSP wasn't help either last week when I attempted the return for the first time because their credit card systems were down. I have taken matters into my own hands and am contacting the VS help desk over the phone since they can not help me. 38 minutes later, in addition to 2 in store visits, it's finally over. Unbelievable. I didn't shop here before and will definitely not be shopping again ever again. Who had time for all this?!
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December 2022 by Anna M.
If I can give the store a 0I stars I would Worst Victoria secrets store Not only is the management team not helpful and rude But if you placing an order online through their store you never ever get the correct merchandise and then I have to waste my time to go down to return it and management team is no help whatsoever !!!!I also had an issue because I download it the app and you're supposed to get $20 off and free Panties nobody knew how to do it And of course their response was well I can't give it to I Literally download it the app there Always an issue with coupons that they never want to help And I want to share when I was there last time the cashier was so rude I was buying stuff and I had to do separate orders cause I was shopping for people and she's like oh I got a big line I can't do this are you F---king kidding me they should be retraining that whole Staff Disgusting the store in the thousands of dollars I spent here not no more
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November 2022 by Eloy Musso
Very helpful.. Quick check out.
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October 2022 by rhonda hale
I’d love to be able to give this place five stars. However polite helpful staff experience is going to be a hit or miss. Half of the time when my daughter and I come in we get dirty looks from people who work there and they usually behave in very unprofessional manners talking to each other and gossiping and staring at you and are scarce if you need any help. And then sometimes if you go in when it’s a little bit slow you will get a smile and someone offering to help you but also making the effort to do so rather than just talking about it. Sadly their system for ringing you up is really really disorganized and very unprofessional and frustrating. They’ve got registers in the weirdest places and you never know which one you’re supposed to stand in line at. And then usually when you’re getting rung up they are the least friendly and engaging People just acting like they’re drones or some thing with no personality at all. They’re usually understaffed on days when the store is full and overstaffed when it’s slow. The manager there can be very pleasant if it is slow but when it’s busy- boy, you don’t want to come across her she’s not going to be very nice to you or Make you feel welcome to shop there at all! She can be quite searing just in the way she looks at you. So when that happens I really regret spending a penny at the store. But then other times there will be pleasant interactions with some of the people who work there who are always polite. But those fine ladies are not really in very good company they are the minority unfortunately most of the people who work there are a bit catty And unprofessional.
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October 2022 by C (C)
2 establishments combined with a retaining wall, 3 separate checkout stations, 5 employees- 4 doing nothing. What’s the point of having so many bodies and checkout stations if they aren’t going to be used? What could’ve been a 2 minute return visit left me waiting for 10 minutes while the woman in front of me couldn’t decide if she wanted this bra or that bra and how much was it for 10 minutes mind you I was blocking the entrance. Kind of frustrating to be in everyone way waiting like that.
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August 2022 by Min J.
Absolutely disgusting, for the location you would think it would be upscale, clean and organize. It's the exact opposite. Store looks dirty and dusty. Panties were scattered all over the place not in the write size drawer. I went in after a workout and I wasn't dressed fancy and they looked me up and down and didn't even assist. You know how all Victoria secret stores always want to help you. Definitely not worth the experience go to Westfield mall in Paramus this isn't it. They should close this store down. Or contact me to help them run a functional franchise that is of a high caliber. I never walked to Victoria secret like this one definitely a sad situation. Steer away!
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June 2022 by C “C”
2 establishments combined with a retaining wall, 3 separate checkout stations, 5 employees- 4 doing nothing. What’s the point of having so many bodies and checkout stations if they aren’t going to be used? What could’ve been a 2 minute return visit left me waiting for 10 minutes while the woman in front of me couldn’t decide if she wanted this bra or that bra and how much was it for 10 minutes mind you I was blocking the entrance. Kind of frustrating to be in everyone way waiting like that.
