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December 2022 by Gaby Baksh
My daughter bought a pair of leggins at the Bridgewater nj location but didn't notice that the security device wasn't remove, since Menlo Park is closer from were we leave we decide to go there to get it remove. The staff wasn't friendly at all I put the leggins on the couter to get the proof of payment out the bag and didn't notice there was a board they were writing on and the employee I was talking said I little angry: " don't put it there" . I explained why we were there and she said: "you didn't buy this here" I explain one more time this location was closer and she finally removed the device and didn't even respond when I said thank you.
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September 2022 by Naomi
This store is… weird… because on two occasions there have been workers who are wearing bralettes as tops. It’s inappropriate. This store sells underwear and swimwear and staff isn’t dressed in panties and bikinis. Idk how corporate doesn’t know or how anyone hasn’t told these workers that they look ridiculous. Put a shirt on, please! If men worked there they wouldn’t be shirtless. Unprofessional.
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July 2022 by Gisele Matos
Isabella, one of the associates there was friendly and helpful. She assisted me with everything and followed up to see how everything fit. She made shopping easy for me
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June 2022 by Grace R
(Translated by Google) in this place they have very nice clothes(Original)en este lugar tienen ropa bien lindas
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January 2022 by N
This store is… weird… because on two occasions there have been workers who are wearing bralettes as tops. It’s inappropriate. This store sells underwear and swimwear and staff isn’t dressed in panties and bikinis. Idk how corporate doesn’t know or how anyone hasn’t told these workers that they look ridiculous. Put a shirt on, please! If men worked there they wouldn’t be shirtless. Unprofessional.
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December 2021 by stephanie maslonka
I’m not one for reviews but this manager was just talking TJ her employees so rudely. She asked one to go get her food and then yelled at another employee in front of customers. Then I heard her chatting saying “I can’t stand rude customers, I have no patience for it”. Keep your convo private. I was mortified for her staff
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November 2021 by Arisbell Mateo
The managers in this store are poor trash, especially how they treat their customers. I did curbside pickup because I have a 4 week old and needed to pick up something for my daughters Halloween costume. I got their 30 minutes before 7pm (it says curbside pickup is available until 7:00pm) and the manager tells me they’re closing early because it’s Halloween so they can’t hand me my items. I asked her if cooperate knew if they were closing early and she said it’s only their store. So I politely asked her again if they could do their duties and bring my items out. Still have me a hard time until I threatened to call cooperate to report them. Called cooperate and handled but their management is awful. To top it all off, the manager had the nerve to say I was wrong and their curbside is until 6pm. That’s what you call disrespectful trash as a manager. Attached is my proof that it was till 7pm
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June 2021 by stephanie Terpanick
I’m not one for reviews but this manager was just talking TJ her employees so rudely. She asked one to go get her food and then yelled at another employee in front of customers. Then I heard her chatting saying “I can’t stand rude customers, I have no patience for it”. Keep your convo private. I was mortified for her staff
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May 2021 by John B.
It's a nice place to shop but there's this one girl there "Natalie" who is very rude! We went there like two weeks ago and we couldn't believe how rude she was! It was like she couldn't be bothered to ring us up for our purchase! Nope! Her phone call was far more important. However, besides dealing with her ignorance I would have to say that the store is really nice. It doesn't have too much as far as many kinds of clothing types, but it offers nice workout and yoga clothing. That's why we went. We picked up three pairs of comfortable workout pants (leggings) for Yoga! I would also like to share that the items are still holding up great and we're going back for more.
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February 2020 by Sasha M.
I have had many bad experiences with Aerie, but this is ridiculous. I have applied for an Aerie credit card, I got approved, and even made use of the discount, but it's been 4 weeks, but still haven't authorized my account, or received my physical card. The wait is always the worst thing to do for a customer.
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December 2019 by Hey It's Lara
This Aerie is great! The staff are super helpful with everything and the bras and clothes are SO comfortable.
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August 2019 by Matan O.
This is a nice small store in Menlo Park Mall. It's kind of similar to Victoria's Secret because they both sell lingerie. It can be a bit pricey, full price. However, they do have a lot of good discounts, so I end up paying less than $20 when I shop here. Staff is friendly, and helpful, and greets you as you come in. Very nice store with friendly staff and products!
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May 2019 by Ang the Bro
Staff is very friendly and super helpful!
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July 2018 by l rios
Beautiful sexy clothes
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March 2018 by Jenny R.
Things have gone bad. We come here every year to stock up. I asked if I needed to separate transactions for order and purchase. They said no but they ordered items I already bought in store. I had to do everything all over again. Wasting time on a Friday night. They also didn't have a lot of stock in sizes so that is the reason for needing to order. Very disappointed. The new people should just do straight purchases and the seasoned employees the orders. On line for about 30 minutes and not done yet.
