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April 2025 by Brandi Spurlin
They hold money and won’t let you take money out of banking account.
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April 2025 by Cheyenne’s World
THIS BANK IS HORRIBLE. THEY STOLE MONEY FROM ME. OVER $500!!!!! They took money away from me being able to get my medicine. Every time they say they will email or call me back they NEVER DO! I have to chase them down. I can’t even take cash out of my checking when there is more than enough money, the representative at the Edison branch her name is Alyssa and she had no urgency or care. She was rude and super unprofessional. Cold hearted people who don’t care. My family is canceling their service as I am too. I can’t even begin to explain what I have went through with these people. DO NOT OPEN AN ACCOUNT WITH THEM!!!!NOTICE HOW THEY ONLY RESPOND TO GOOD REVIEWS. I will be going to social media to spread awareness because this is absolutely horrifying.
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March 2025 by Tiffany Navarro
Getting into the parking lot is a little confusing you need to go through Amazon parking lot but other than that it has a large lot for the bank nice updated atm it is located outside so you can access it 24/7 only downside is no coverage from others around you or if it’s raining
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February 2025 by Anthony Prisco
Had my debit card fraud and had to replace
I live in SI NY Edition Branch was 12 min from my house, I called to make sure their card replacement machine was working and all was fine sorry I didn’t get tellers name but they were very polite and understanding replaced my card in less than 20 min and went the extra yard and activated it for me also, I been with Affinity for over 15-20 years since my sister in law worked at their corporate office and I’m still happy with their services, their fraud department is great protection
Anthony
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January 2025 by Ranela de Guzman
Been a member since 1999. I support credit unions and not big banks
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October 2024 by Maurice rock
Banking there for years they are the best they care about there costumer
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November 2023 by Pradeep Panchal
Very helpful staff
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September 2023 by Jason Stephenson
Customer service is the worst take your business somewhere else
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July 2023 by AR WN
Jeanette was true professional. She was very kind and helpful with explaining all the services. I can't recommend her enough. Thanks Jeanette.
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July 2023 by ARWN
Jeanette was true professional. She was very kind and helpful with explaining all the services. I can't recommend her enough. Thanks Jeanette.
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June 2023 by Jenna Styles
I came into this branch to open an account and I was so blessed to be introduced to Uma! She was very informative, understanding, and compassionate about what she was doing.
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May 2023 by Abdulla Sheikh
I came to this branch and how should I say - I didn’t appear to be like any other bank. It’s different - quick and easy and off you go.
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March 2023 by Jasss Nicole
Where do I begin..from the moment I reached out to Melissa about a fraud crisis my family was experiencing she was so helpful and walked us through every step to find a resolution. She was so patient, understanding, and dedicated to helping us through a sudden and stressful situation. She is so good at her job and such a lifesaver. My family is beyond grateful for her and we thank you Melissa and your wonderful staff for everything you do. We truly appreciate and thank you all so much?
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March 2023 by Jasmine Dennis
Where do I begin..from the moment I reached out to Melissa about a fraud crisis my family was experiencing she was so helpful and walked us through every step to find a resolution. She was so patient, understanding, and dedicated to helping us through a sudden and stressful situation. She is so good at her job and such a lifesaver. My family is beyond grateful for her and we thank you Melissa and your wonderful staff for everything you do. We truly appreciate and thank you all so much?
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July 2022 by KEITH TATE
I been a member with Affinity fcu for about 11 years now and they always treated me great I started with them when my credit wasn't the greatest and they still approved me for a loan i needed a co signer which was cool but the interest rate was really low then i proved my self to them since then i had multiple personal loans a auto loan with no money down and now 6months ago I got a start up business loan ...Affinity is the best credit union in new jersey in my opinion i say that because I have friends that are members of 3 different credit unions in this state and they don't have the same success with there bank like I have...this branch always had a nice and respectful staff when I visited
