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July 2025 by Kevin H
This is how my online order arrived.
Disgraceful
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June 2025 by Emilee
Best service received from the staff
They were very nice and helpful
Will accommodate you in the possible way and gave you the best option that fits your everyday wear or occasions outfits
Definitely the best service ever! Will definitely recommend!
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April 2025 by Aj Ad
What an amazing experience I had at Menlo Aldo! Simone is such a great person and was attentive the entire time. She made me feel comfortable and helped me get ready for my concert this past weekend! Without her I don’t know what I would have worn! This girl needs a raise!!! I will be back soon!!
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April 2025 by Amanda Wortman
Love this Aldo! This is the best one I’ve been to by far. The girls are so helpful and attentive.
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April 2025 by Allix Theodorakis
Another amazing experience ! Every time I come to this Aldo I have a positive experience. There are always super helpful sales associates, a manager who is always making sure it was good experience and great options to choose from.
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December 2024 by Abhijit Mishra
Wow! Great shoes, great store and best customer service. Had best shopping experience ever. Kudos to Victoria, wish everyone can take care of customer as they do!
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November 2024 by Suvashis Nandy
Daphne and Victoria were super helpful in selecting shoes at the Menlo park mall store
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October 2024 by Hari S
Unpleasant behavior by two sales girls working at this location around 7:15 PM on sept 30, 2024.
They should learn how to talk to customers.
Other girls working on the weekend were very nice and pleasant.
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September 2024 by ELIAS ATTAL
The customer service in this store is top tier staff went above and beyond to find the shoe shoutout to jasmine and Julian
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August 2024 by Mary O'Leary
Daphne, Max and another woman helped us make a return and replace a shoe for our son’s wedding. Very friendly & professional!
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May 2024 by Akhil
Terrible customer service
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April 2024 by Lizzie & Jose
Poor quality shoes in less than 60 days and with 7 wears (for a little while, not all day) my boots were damaged, they did not give me any solution.... $150 wasted in the trash..., so expensive.
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December 2023 by Ricardo Zea
The customer service is of very poor quality, the two people who treated us with despotism. We did not get help in any way from the two people who were there on December 24, 2023 and the experience we had in this store is regrettable. We came to buy, not to be given things.
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December 2023 by Joseph McMahon
Kacie & Alyssa are absolutely fantastic! Currently shopping around for shoes, haven’t bought anything yet but there is a very high chance I will come back around Black Friday and purchase something. Thank you both very much !
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December 2023 by Miguel Santos
I went to return a few pairs of shoes I purchased right from this store a few days ago. They told me I couldn’t make any returns Black Friday - cyber Monday . Is this actually a policy ?
