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April 2024 by Jessica Vitali
What pretzel place says they don’t have pretzels? “Sorry it takes a half hour.” What?? Really?!
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December 2023 by erika khramtsova
This place went down hill. The cashiers we encountered were rude and could careless about doing their jobs. They only had nuggets available, which were old and stale. The prices have sky rocketed. $7.99 for one cup of nuggets? Horrible. When I worked there we always had everything on display and everything was fresh. Sad to see.
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December 2023 by windfighter
Ordered some pretzel nuggets and a frozen lemonade. Employee was rude and gave me the wrong drink
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December 2023 by Chiani Ou
The worst auntie Ann’s I have ever had.
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December 2023 by Eman Youz
They are scamming customers and forcing them to upgrade their meals. They claim they don't have whole pretzels available and only have pretzel bites for sale, at $3 upcharge per order. Really lousy customer
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July 2023 by Jennie Gomez
Honestly the most disrespectful service I have ever received the lady taking my order was so disrespectful and screaming at me. Honestly get your people checked before hiring. Stop being stupid on your choices.
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May 2023 by Cornelius Cody
All pretzels that aren’t Nugs or Bites are Made to Order and takes 10 minutes. Miss the old Auntie Ann’s.
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May 2023 by Kelley S
Customer service here is horrible. I’ve always been a big fan of Auntie Anne’s but going to avoid this one after the rolling eyes and attitude.
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December 2022 by Al Lee
I can't pass by without having a plain, buttered pretzel with a Pina Colada (non-alcoholic) frosted ice beverage...a real treat! Opportunity for improvement here is service. At times employees appear to still be in training, need more training , or not focused on basic customer service (i.e. greet the customer, make eye contact, smile, take the order, repeat the order, present the order and say "thank you"). If Auntie Anne places a complete "Training Team" here to re-train and re-staff (based on performance), this would be a real AAA operation...as it was a few years ago.
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June 2022 by Alyona K.
I got mini hot dogs, and like some of these people already mentioned, it tasted like they added soap to the batter. That taste normally means the hot dogs are spoiled, not something you serve to customers. Also, my stomach hurt afterwards. Please do a better job next time!
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January 2022 by Huayuan Song
Ok food and service..
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January 2022 by Gzeto
GREAT STORE
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December 2021 by Bence Szabo
The winer were juicy and plump when I poped it in there but the dough was to doughy and not finished.
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September 2021 by Ex. Diego
GREAT STORE
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July 2021 by Raj S
Usually crowded and very slow service . Takes 15 mins in the queue .. and most of the times they have the same pretzel, the ones that they can’t sell much :) hardly have jalapeno or almond …. My kids like the mango drink though. Perfect mall food.. average and expensive.