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November 2023 by M.B. PATEL
Not use this Location in your life."I visited Bank of America yesterday to make a withdrawal at the drive-through. The transaction went smoothly, but the trouble began when the machine inside the stock didn't return my money. To make matters worse, Bank of America charged my account for this transaction error. I tried calling the bank multiple times, but no one responded to my concerns. It's frustrating that the ATM inside the branch is never in working order. I'd recommend going the extra mile to use another ATM, as this branch is not reliable. It's disheartening when your money is taken, and the branch doesn't provide any assistance."
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June 2023 by usha raja
It’s the worst location ever. Save yourself a trip and humiliation if dealing with their staff like the lady named Sunitha Chawan. Today I went to ask for a notary. She would have told me nicely that she cant do the notary for my document. Instead she was so disrespectful and treated me as if I am so illiterates. The other ladies are very good to give me appointment. Classic example of poorest customer service from her.
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November 2022 by Azeem
I had visited this branch and applied for customized cash reward card. They mentioned that I’ll get the $200 cash back if I spend atleast $1000 in 90 days. I didn’t get the cash bonus even after qualifying all these conditions. When contacted the customer support, I have been told that my card is Secured product and this doesn’t apply. Also I see a deduction of $100. Very disappointed
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May 2022 by Sujata Kalluri
It’s the worst location ever. They should close this location. Useless service. They should shut down if they cannot hire people to work here. It’s a ghost place. Bank of America its shame on you. can’t you hire more people? Service is wretchedly slow.
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May 2022 by AMIE QUE
The teller is so nice and approachable! Its better to go here than the Parsonage branch.
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May 2022 by Amjad Baig
Last 1.20 hours I am in Bank and no one I able to help me every body is dame very busy. Just for in small TT.
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November 2021 by Ruchi Patel
I would like to thanks Nirmal Patel . He was very professional and very helpful . I didn’t have an appointment but he took me in and help me out. I really appreciate and the services was amazing . Thank you so much !!!
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September 2021 by ganesh chaudhary
Thank you so much for your great job … miss Jessie help me lot to open my bank account …. I really recommend this location ?
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March 2021 by Darshankumar Bhatia
They don't offer notarized service, so please don't misguide by putting it on your app. We raised complaint for this misinformation.
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November 2019 by Pankaj Gadhiya
Too much wait time.
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October 2019 by Mohamed Faizal
my financial one of the best in America Bofa
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September 2019 by Milind Raval
Classic example of poorest customer service. I prefer to drive a mile longer to another branch due to the fact that I have been turned down on more than 4 occassions for notary. If you are lucky, ATM at the bank works. Save yourself a trip and humiliation if dealing with their staff like a guy named "German".
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June 2019 by Chintan Patel
Terrible service.
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April 2019 by Max
Poor customer service. Rahul Swamy just hangs up on you. I have called in to check on my check deposit which was deposited on 04/01/2019 at 10:47 AM at BOFA bank located on wood ave and I don't see the deposit reflected on my account even after 10 days and I have called in to check on it as BOFA customer service rep asked me to call the bank as they couldn't help, but Rahul tells me to call the customer care. No effort is taken to even hear out what has happened.
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March 2019 by Rohit Mankotia
Has two atns outside
