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November 2023 by Pradeep Panchal
Very helpful staff
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September 2023 by Jason Stephenson
Customer service is the worst take your business somewhere else
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August 2023 by Joe In Jersey
Jeanette was true professional. She was very kind and helpful with explaining all the services. I can't recommend her enough. Thanks Jeanette.
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August 2023 by Jenna Styles
I came into this branch to open an account and I was so blessed to be introduced to Uma! She was very informative, understanding, and compassionate about what she was doing.
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August 2023 by Abdulla Sheikh
I came to this branch and how should I say - I didn’t appear to be like any other bank. It’s different - quick and easy and off you go.
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August 2023 by Jas Nicole
Where do I begin..from the moment I reached out to Melissa about a fraud crisis my family was experiencing she was so helpful and walked us through every step to find a resolution. She was so patient, understanding, and dedicated to helping us through a sudden and stressful situation. She is so good at her job and such a lifesaver. My family is beyond grateful for her and we thank you Melissa and your wonderful staff for everything you do. We truly appreciate and thank you all so much?
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August 2022 by KEITH TATE
I been a member with Affinity fcu for about 11 years now and they always treated me great I started with them when my credit wasn't the greatest and they still approved me for a loan i needed a co signer which was cool but the interest rate was really low then i proved my self to them since then i had multiple personal loans a auto loan with no money down and now 6months ago I got a start up business loan ...Affinity is the best credit union in new jersey in my opinion i say that because I have friends that are members of 3 different credit unions in this state and they don't have the same success with there bank like I have...this branch always had a nice and respectful staff when I visited
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August 2022 by Hemal Adani
Tried calling several times. This branch never answers call during office hours or returns calls.
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August 2022 by Jr Smith
Love it and out very smart lady got direct deposit
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August 2022 by N B
Not like they used to be years ago. Walked in the bank for assistance because the ATM was not recognizing a bill for deposit. Sam thing happened to another customer in front of me. Upon walking in I immediately noticed there were 3 tellers available. One black woman was assisting another customer. The other ladies two blondes stood around chit chatting while I stood waiting for at least five minutes. This is not the first time I’ve seen this happen and it wasn’t the first time happening at the same location. These women actually waited until the black woman teller was finished and then asked me if I needed help. Obviously I did. The New Brunswick branch is better but parking is awful. My husband and I have decided it’s time to move on. Better service is expected.
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August 2022 by Diane S
Tammy Hughes (Edison branch) provided us with excellent service when we initially opened up our AFCU accounts & applied for an auto loan. Tammy was professional, friendly and very knowledgeable. I would recommend Tammy & AFCU.
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August 2022 by Jonathan Wilner
I always get treated very well there I feel more like friends and family as opposed to just another client of the bank
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August 2021 by Kareem Peter's
My husband and I came into the branch in Edison and we had the pleasure of speaking with Jeanette when I say she made our visit so comfortable, she was amazing best customer service ever wish I can give hundred stars to her ??
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August 2021 by Joel Valentin
Nice people..help me when I was buying my new car.
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August 2021 by Darlene Arias
I went to Affinity with the intention of simply opening an additional account and I walked out with so much more! I first met with Tammy who is amazing at her job, you can tell she is truly passionate about helping people financially. She did a thorough financial review and because of her review, she was able to show me how I could save thousands of dollars annually and shorten the length of time I repay my student loans. Before Tammy, I did not even think that was possible!! I returned to the branch again to close on my loan and met the rest of branch staff and was personally assisted by the branch manager Melissa who carefully explained the terms and language of the loan. I cannot stop recommending Affinity enough to my family friends and colleagues, especially this branch! Thank you Affinity!
