FatBear Scooters
Hours:
1245 US-1, Edison NJ 08837 Hours
About FatBear Scooters
FatBear Scooters offers a range of electric scooters that are generally solid and suitable for family rides around the neighborhood. Customers appreciate the fun and stability provided by the tires, which handle rough terrain well. The scooters come with helpful customer service, with staff responsive and quick to assist with parts replacement and repairs, often under warranty. This attentive support has resulted in positive experiences for many users, with some noting that issues such as motor failures or charger problems were resolved efficiently. However, there are notable concerns. The scooter's battery options, such as the 12ah, are considered too small for regular use, requiring frequent recharges, and upgrading to larger batteries can be expensive. The seat padding is not very comfortable for extended rides, prompting some users to add foam for extra comfort. Additionally, the charging process is inconvenient because the battery must be removed to charge, which many find impractical. The durability of certain parts, like foot pegs, is questionable, as they can break easily and need replacement. Some customers warn about potential scams and misleading claims, particularly regarding motor power, and advise caution when purchasing. Despite these issues, the overall experience with FatBear Scooters is positive, especially regarding customer support and the fun riding experience. The scooters are a good choice for family outings, but potential buyers should consider battery size and maintenance needs.
Most Recent Reviews
September 2023
SCAMMERS! Scooters came broken, 3 months of saying parts on the way, then saying that I filed a charge back and they wont help me when I didnt. TRUST THE REVIEWS! SCAMMERS! ALSO NOT 2000w motors
June 2023
My Fat City had an issue with the charger, and Carleigh and the service team came through big time! My initial call was returned within an hour, and within 5 days I had a replacement and was back in business. Fat Bear seemed genuinely concerned about my satisfaction and they fixed the problem. Love the scooter!
February 2023
This scooter is so much fun! The tires provide great stability and it's able to handle some pretty rough terrain. We love the extra seat on the fat cub model.
More Comments(49)
- Edison, New Jersey