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November 2023 by Sush K.
I have been a client for 15+ years and when asked a question on a notice we got from IRS and how to respond to that, they became so defensive and abusive, calling us liars and trying to intimidate us. Shaan is the person we had the unpleasant experience of dealing with and he was very rude to us and appears to have some unresolved issues. You can look at their response to the reviews of their unhappy customers here on Google, you would understand the kind of firm they are. Instead of addressing the issue, they simply abuse their clients. I would STAY AWAY from them and also have advised all my friends whom I had referred over so many years to stay away from this firm for good as they are very unprofessional, highly unethical and truly don't know how to treat a client. I simply urge everyone to stay away from this firm as they will let you down eventually.. I am sure he is going to respond to my review, with the same "ethics", that he did with others who gave him a negative review. If only he shows that same vigor towards addressing the actual issue...it would have been a different story !
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May 2023 by saurabh beohar
I have been filing with them for many years , until a small glitch happened this year. When I called back "Shaan" did not handled it professionally. "Rude" as mentioned by other folks seems to be an appropriate word. I will take my respect and Money to someone else going forward ...
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April 2023 by Ashwini Hande
I spoke to Shawn, and he is the most rudest person in this office, I wanted some clearance on one of my document regarding my company. Which he helped me to form last year and just because we did not file the tax return with them this year he spoke with me very rudely, which he could have done nicely and a friendly manner. He has no sense how to talk with the lady who is confused with one doc, I was not asking for any favour or any free of cost service, but he answered me so rudely and was not even letting me explain my point.Horrible and will never going to return to them for any service.
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January 2023 by Archana Chandra
Shawn spoke to me and he was one of the rudest people I have spoken to. He was impatient to answer my questions/ wanted to hear only what he wanted to hear. He also disconnected the call from his end without waiting for me to respond. It's appalling to see that they would think a customer would come back to them after this, or they don't care about losing a customer because they already have too many. Either ways.. completely disrespectful and unacceptable.
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January 2023 by Archana C.
Shawn spoke to me and he was one of the rudest people I have spoken to. He was impatient to answer my questions/ wanted to hear only what he wanted to hear. He also disconnected the call from his end without waiting for me to respond. It's appalling to see that they would think a customer would come back to them after this, or they don't care about losing a customer because they already have too many. Either ways.. completely disrespectful and unacceptable.
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September 2022 by Abhishake Singh
Great experience. H1 Tax services team been doing my taxes over 17 years now. Very honest, proactive and efficient team
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August 2021 by John Iacono
Went to H1 Tax Services in the spring for help after I made an appointment for my taxes. When I got there they said I didn't have an appointment and told me they couldn’t help me. They were nothing but unprofessional and rude to me, and I had my son with me. Thankfully I then went to someone else. I wouldn't recommend anyone going here. They could use a class in customer service.
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July 2020 by Jeena P.
Terrible customer service. The son is extremely rude and unprofessional. I wouldn't be surprised if all these "positive" reviews are written by the owner themselves. Told us they don't need our money and many other things that no professional should ever say. I couldn't tell you enough DO NOT GO HERE. You can find anyone else who is was more professional and actually does your taxes in a timely fashion.
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July 2020 by Kevin Mahadeo
I’m not sure why I just handed over money to my tax rep here. I handed in multiple documents and there best suggestion was to minimize my claims for my business. So basically I filed again with them and got the same results I got from Turbo Tax the last two years but I saved money. My profession isn’t taxes, but I feel completely and honestly ripped off. The owner or general manager gave me a math lesson about payments and such, but I don’t feel helped or like my tax was properly handled, not to the fullest extent. I can only encourage others to go elsewhere and find a tax rep or establishment that won’t do the minimum for customers and return customers. I sure hope I can claim my tax fee next year since it was so expensive, and I got the bare minimum done. I’m glad for the reviews also, because if this helps anyone, I strongly suggest not using them. It doesn’t make sense to me and they don’t seem patient enough to go through everything and demand top dollar.
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July 2020 by A. G.
The negative reviews here seem to be the fake ones based on my experience with H1 Tax Service. I have been using them for 20 years now (no exaggeration) and have received nothing but the utmost professional service, courteous treatment and outstanding tax advice. I cannot begin to tell you how much I have benefited from their services and how helpful they have been over the years. As the tax landscape changes, they always stay up to date and provide the most knowledgeable and current advice, never cutting corners but always ensuring their customers are getting the very best deal possible. To the haters, I say that your accusations of them 'being rude' most likely only mirror your own characteristics. To the reviewer who calls them 'cheap' because they charged you $1 for notarizing a document - most banks will charge you more for the same service - ask yourself who really is the cheap one here? Overall, I highly recommend that you give them a try and judge by your own experience. If you're anything like me, you'll never go anywhere else for your tax services!
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April 2019 by RAJ PATEL
Very good Service. Me and my whole family have been filing taxes with them for years now and we all have been treated so well. Very professional and most reliable CPA you could ever ask for.
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March 2019 by Udhayakumar Thangaraju
I have been filing there for the last 5 years. I always had a very good experience
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February 2019 by Dhanji P.
Very greedy firm, who hikes up prices drastically even there is no change in the forms or income etc. The receptionist at front of the office dont know how to even talk to the client.She thinks like they are giving favours to us. I been filling there from 8 years but now its time to leave them as they becoming more greedy on returning customers. Big no no guys.
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April 2017 by Muralidhar Rao Vasikarla
I started a new business/entity and can't say enough good things about H1 Tax Services. I had my individual returns done by a CPA from Virginia but as my situation this time is little different I wanted to meet my CPA in-person when required for a better connection and communication and this place is recommended by one of my friends. What I was really looking for was someone who could explain things to me and give me some new business tax advice and Mr. Rasik and Mr. Shaan did just that. I was a little skeptical in beginning due to negative posted reviews, later on I interacted with these folks on numerous times and I got the effective answers on timely manner, they are very busy during tax filing season but they are very professional and have a friendly staff. During my travel for business they are always accessible via e-mail and I was able to get my answers quickly. Highly recommend their services.
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April 2017 by Balajikumar Srinivasan
H1 tax is professional and reliable. Have been using h1 tax service for 6-7 years now. I would recommend this tax service to anyone looking for a good service.
