Hartwyck at Oak Tree

Community Services/Non-Profits
Hours: Hartwyck at Oak Tree is a healthcare facility that offers subacute and rehabilitation services. The staff includes dedicated nurses and hardworking therapists who do their best to care for patients. The therapy program is highly praised, with some describing it as among the best in the state. Patients have experienced significant recovery, especially in cases of brain injury, where the facility has helped individuals regain speech, strength, and mobility. Despite the positive outcomes, the facility itself appears older and may not be the cleanest environment, and bedside care from aides can be inconsistent. Food quality varies, with some meals being excellent—such as coconut shrimp, scallops, and cheese lasagna—while others, like soups, are cold and tasteless. Patients often feel their menu requests are not always read or followed, leading to unwanted items like milk or orange juice. Staffing appears to be a challenge, with nurses and aides sometimes overworked and under-staffed. This can result in delays when using the call button, with wait times ranging from 15 to 45 minutes, which can be frustrating for patients needing assistance. Discharge procedures and follow-up care coordination are areas needing improvement. Some patients reported that staff, including social workers, sometimes forget to arrange necessary services like physical therapy or visiting nurses, leaving families to handle many arrangements themselves. Transportation services also require families to find private ambulance companies on their own. Overall, Hartwyck at Oak Tree provides good therapy and some compassionate staff, but families may need to advocate for proper follow-up care and be prepared for some logistical challenges.

• 2.68 miles

  

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1. Edison, New Jersey