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July 2023 by Jose Solis
I’m so angry with this store. I’m a costumer almost 2 years of Hollister and I always buy here. But in this store of Menlo today Sunday at 12:30 the manager was so rude because I brought a new Jean to exchange because is not my size and she told me that can’t do anything because I lost my receipt and I have my member account and the Jean is new I just want other Jean that’s it. Take action and try to help costumers.
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October 2022 by HETALKUMAR PATEL (DEV)
Menlo park is good store. But online order service is very poor. We order 1 oct and I recive 13 oct. But 11 oct they say we return your order and refund your money in your card 5 to 7 business days. If they have not item available why they can charge. Call customers care no perfect response
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October 2022 by Jason Blonder
Manager was extremely rude, and would not exchange brand new Hollister jeans I received as a gift for a size that fit me. Terrible customer service, manager wouldn’t give me name to complain to corporate.
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August 2022 by Raj S
Actually love this shop. We always stop by this shop, whenever we go to Menlo Park mall. I’m a big fan of hollister tshirts and jeans . Service is ok. Could be better . Not many of them to help around , for size changes etc. billing can get slower during weekends and peak hours . Perfectly located within menlo mall. Lots of options for food and parking here . Overall , I love this shop ????
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July 2022 by Raj S.
Actually love this shop. We always stop by this shop, whenever we go to Menlo Park mall. I'm a big fan of hollister tshirts and jeans . Service is ok. Could be better . Not many of them to help around , for size changes etc. billing can get slower during weekends and peak hours . Perfectly located within menlo mall. Lots of options for food and parking here . Overall , I love this shop
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July 2022 by Anige Ramirez
Many options
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June 2022 by Zachery Combs
Was told they weren’t hiring (3) days ago from some Indian girl I think is an assistant manager or something when they clearly are in desperate need of people. And had a “now hiring” table outside the store today (3) days later and she was sitting at it all day playing on her phone. Saying how bad they need people. Everyone is kind except that Indian overweight girl that works their. Would rate 5 stars if it wasn’t for her.
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May 2022 by Kalpesh Patel
Great service. I like they offered free shipping if size is not available in store.
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May 2022 by Iron Dome
Staff at Menlo Park Mall - NJ are rude and racist. I am not going there any more.
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February 2022 by Hafsa Ahmed
love their sweatpants.
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November 2021 by Raj C
I wish they have newer stock, same old stuff and higher prices.
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May 2021 by JoJo W.
I came here to look for a present for one of my friend's birthdays. During this time, they did not enforce the 6 feet social distancing rule or the requirement of wearing a mask. The lines are super long and the store is packed. The store is not safe for those people who do not want to be in contact with others during covid-19. Cleanliness: This store is messy and all of the clothes were unorganized being thrown all over the place. The Staff: They don't seem to be enforcing any safety rules due to the covid-19 pandemic. They are slow at ringing up the customers and no one bothers to greet you or thank you. Overall: This store has one of the worse customer services ever and is very unorganized. I do not think I will come back here ever even after this pandemic. You are better off buying things from the Hollister website itself.
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May 2021 by Ritika Devarakonda
I hated the collection of women's clothing here. All the shirts are cropped and the sizing is wack. Not a great store if you're bigger than a size 6. 3/10.
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February 2021 by NebuRzednAnreH
The store was well maintained and stocked. We were greeted upon entry. We did not make a purchase but we do buy gift cards during the holiday season for family members to shop.
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February 2021 by Will Patterson
Nice staff not crowded and follow covid protocol
