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April 2020 by Sandi O'Donohue
Such a HORRIBLE company. The customer service is terrible. All I was trying to do was to purchase a replacement part from one of their lights. The girl that answered the phone was SO RUDE. She would not let me speak to say what I needed. I finally asked for a different department. I gave the person the light number that I ordered and told her I needed to purchase a replacement bowl kit. She told me she would get a quote and send it to me. She did!!! She sends me a quote for a Total new light (Not even the one I had) I emailed back and she had NO idea what was going on. DON'T waste your time with this company. They are rude and not helpful at all.
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January 2018 by J.H.
Please do yourself a favor and avoid this company. We ordered a chandelier that had a latent defect. It was not obvious until after hanging the chandelier. This company has given me the runaround for three months without a proper resolution. The company is now non-responsive. Take your money elsewhere.
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January 2018 by Brandon Lawrence
I don't normally review companies, but I felt the need to review Homeclick. I was a little worried to order from Homeclick after reading some of the previous reviews, but everything went smoothly and items arrived on time. My building has strict delivery rules and Spencer in customer service was very helpful on providing me with my specific needs. They provided my building management with all the required insurance information and my furniture was delivered to my apartment with no issues. I'm guessing the other reviewers were just unlucky or maybe didn't do something right because I'm currently batting a thousand with 5 out of 5 different orders delivered perfectly within the time frame they said they would.
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January 2018 by Fran Goldfine
Great customer service! Fast shipping. Highly recommend.
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January 2018 by Anthony Fiorante
Bought a gas fire place from these guys. It was bent and mangled up an tried calling them they don't ever get back to you at all or ever have anyone to answer the phones. Stay far away from these guys!
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January 2018 by Brandon Madison
Completely unresponsive customer service. They never shipped our complete order, only part of it was ever received. We have tried calling the company's customer service department and have sent multiple emails also. All have gone unanswered. Save yourself the headache and shop elsewhere.
