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March 2024 by The Schneiders
Rebecca at the Menlo Park store gave me a tremendous amount of personal attention and was super patient. Had a great experience and highly recommend! I will be back with my son for his glasses. Thank you Rebecca!
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March 2024 by C & A Insurance Agency, Inc. NJ
Zaneb was amazing! Came in to adjust and make my sunglasses a little tighter and i only to explained her once and she got it done. Less than 5 minutes my sunglasses were perfect fit again
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March 2024 by Troy Davis
Zaneb from Menlo Park Mall location was accommodating and informative to me while adjusting my lens
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March 2024 by wjung33
Very quick. A staff member in the shop was very kind. Thank you!
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February 2024 by Pinki shah
Horrible customer service. Some gen z chippy who did not seem to want to do her job. Seemed completely indifferent and was not interested in making a sale. If u wanna do business hire someone who actually wants to work and help customers!!!
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February 2024 by jalyn rivas
They were super helpful and helped fix my glasses
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February 2024 by Mahrosha C
very kind, professional, and quick! glad i returned to this location
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February 2024 by Meg P
Keith, was very helpful and kind. He was so efficient that it took him only 1 minute to replace nose pieces on ray bans. He recommended other glasses that I can look into to, great customer service!
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February 2024 by Doreen Hartman Monteforte
Friendly staff and excellent service!
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February 2024 by Kimberly Xue
I got my glasses fixed quickly
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February 2024 by Paul Jiang
Good service, they fixed our glasses frame for free!!
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January 2024 by Harsh Choudhary
Exceptional customer service . My son broke his only pair of glasses. They were kind to fix it same day
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January 2024 by Zenaida Thompson
I broke my only pair of eyeglasses at work and called LensCrafters to see if they can help me get a new pair asap. I was helped by Rebecca, who went above and beyond to help me order a new pair, get the best deal, and process the order all within 30mins!! How awesome was she!!! Thank you! Thank you! Thank you!! Best customer service ever. 5 stars!
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January 2024 by Danny Aquino
Super Friendly Associate Very Knowledgeable, very easy process
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January 2024 by Katherine Santana
Great Service!! Excellent