Lids in Edison's mall is a popular destination for hat lovers, offering a wide selection of hats including fitted, snapbacks, dad hats, flex fits, and knits. The store features officially licensed gear from MLB, NBA, NFL, NHL, and NCAA teams, with many styles from brands like New Era, Nike, Adidas, and Mitchell & Ness. Customers can also customize hats, such as team logos or personal symbols, with some staff members providing friendly and helpful service. Many visitors appreciate the variety of options and the opportunity to create unique, personalized hats. However, some mention that the store can be busy, especially during weekends, leading to long wait times of 10-20 minutes if hats are being customized. Prices generally start around $20, but customized hats can cost up to $100. While the staff are often friendly and accommodating, there are times when service may be slower, and customer experience can vary. Overall, Lids is a convenient spot for team hats and customization, especially for those near Edison, but patience may be needed during busy periods. The staff's helpfulness, especially in resolving issues with custom orders, is appreciated by customers.
Ryan and Marcus were great. Very happy with my hat. Quick, precise on the custom and a good experience.
May 2024
I was first time in autumn 2023 and I got good experience. I ordered one ? for myself. And that guy was friendly. So second time I came in Spring 2024 in this store, also I bought one cap. The staff, he was friendly, this guy he did it for me one symbol on my ?. I liked this store.
December 2023
The young lady that was there was a bit off at first, but she was actually pleasant. Need more NYC hat selections!!!
