MSI Edison is a large showroom featuring over 450 surfacing products, including a beautiful selection of granite, quartz, marble, and quartzite countertops, as well as flooring and backsplash tile. Reviews note lots of beautiful and elegant selections. Customers report the employees are very helpful, sweet, knowledgeable, patient, accommodating, and respectful, often providing excellent customer service and great client satisfaction. Staff are described as streamlining the process and being receptive to client needs, even assisting in the warehouse. However, some feedback indicates Saturday hours are very limited and contacting the store by phone can be difficult, with calls not reaching staff directly.
Absolutely no customer service !! No help with questions… terrible experience!!!!! ????????
February 2024
Excellent selection, helpful and very knowledgeable staff
August 2023
I visited the showroom, as my contractor advised, to check their selection. Their employees are very helpful and sweet. The selection of quartz is beautiful. I found 3 gorgeous options.
