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December 2023 by Deepak Paliwal
Went on shopping on Black Friday. Seems they are a scam shop. There was an hoarding out side the shop claiming there is 50% discount on everything. But when we reached at counter they said no discount on branded, which was everything we bought (at least 15 items). We showed her text for 10% discount received by PacSun, but person said it’s only for online. We tried up place online order but failed with multiple retries. Called customer care but did not help. How such scammer are running business?
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June 2023 by Google user
So many dirty looks and eye rolls. Customer service leaves a lot to be desired.
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January 2023 by JoJo W.
My friend wanted to buy some shirts from here, so we decided to come in here and check it out. The staff: They are friendly, but they do not greet you when you enter the store or thank you when you are leaving.Cleanliness: The store is clean, and all of the clothes are folded neatly or hung up on a hanger. The clothing is easy to find where they are meant to be displayed.Pricing: The pricing here is average like any retail clothing store. It ranges around from $10-$35 depending on what you want to buy.Overall: The atmosphere in this store is quiet and the staff is generally good. They just need to smile a little more and greet or thank the customers.
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November 2022 by Maurice Paris
School shopping for my son.
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October 2022 by Lynn Ferrara
Comically bad customer service. The girl that rang up my order didn’t know how to do a gift card, didn’t give me a gift receipt even tho I asked for one twice, and as a final fu, left on the security tag which somehow didn’t set off their alarm but did set off Nordstrom’s on my way out at the other end of the mall. I had one item and a gift card and there wasn’t a single other person in line and barely any shoppers in the store. When you’re that bad at your job you probably shouldn’t say “no problem” after the customer says thank you but don’t worry, I got that I’m not welcome and won’t be returning.
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August 2022 by Chris Schuck
Not the biggest location in the area.
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January 2022 by Jane Kays
Staff is rude and don’t pay attention nor greet you when you walk in… stores always a mess, staff just stands around doing nothing
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September 2021 by gamze mercan
Extremely rude staff, won’t even pickup phone calls.
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August 2021 by ashley graboli
Extremely rude staff, won’t even pickup phone calls.
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May 2021 by Grace Kim
THIS PLACE VERY INCOMPETENT!!!! WORKER DID NOT PASS FIRST GRADE MATH! Girl with bad haircut so rude >:( she do not know work how! I hope her next haircut is worst. I understand working at retail is a tiring, tricky and boring job. There is nothing wrong with chatting with your retail co-workers, or even slacking a little. The staff here could not control the people walking through the store, when it is the job they signed up for. Safety is crucial in these hard covid times, so it deeply worries me that the staff working can not calculate the people allowed in the store at the period of time I was inhabiting the store. I will not be coming back.
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May 2021 by Ellie Kim
Extremely rude staff member. Had started to speak badly about the customers out loud due to her own inability to keep the lines in check when people had entered the store as she was too busy talking with her fellow co-workers. She did not attempt to hide her disgust towards customers. Should get fired honestly.
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May 2021 by Sam Gruhl
Rude staff, DISTASTEFUL. Not to mention I hit my head on the fitting room doorway! Truly tragic experience!!
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May 2021 by DAVID SOTIMEHIN
Really rude staff, especially this one lady - didn't have a pleasant experience here, and won't be revisiting. Don't recommend
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May 2021 by Chanwook Hwang
The tan girl with bleached hair who works here is very rude. Wont be shopping here again thanks to her
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May 2021 by Altricad
Extremely rude staff, will never revisit this place. Especially the lady