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September 2023 by Sheila Bergen
The Oak Tree road, Edison NJ branch is the worst that I have gone to. Everytime I go into this bank my transaction is 1/2 hr or more and I'm always questioned about my credentials or account. I have been a client at this bank for over 10 ten years and I will issue a formal complaint to the Provident bank establishment. I have had an account with this bank for many years, and this branch, I get the worst customer service, I feel as though they think I'm a criminal. This service has happened to me so many times, sometimes I think it will change, but it never does. I believe the service is due to racism and they have already judged me at first sight. The staff is not multicultural, therefore, I believe what I believe. I get better service at the other branches with no problem. As a customer I should be treated with all fairness. There's always an excuse as to why my transactions take longer than others. They need to stop and treat people fairly. They don't have to like anybody, but this is a public establishment and customer service is extremly important. I will not be going to this branch again.
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February 2022 by Nadia Delgado
They would no do a notary for a former employee, only if you a customer! Not only do they treat there customers terrible they also treat there former and current employees terrible! If I can give no stars I would
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September 2019 by Lax C Reddy
As a Customer I had good experience the service and the staff are professional.
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February 2019 by Kris Grasso
Banks posted as open on president day holiday when they are closed