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December 2023 by Raj S
Nice location. Right inside menlo park mall. Lots of body cream shops nearby . There is lush , bath and body works and then this one . I like body shop products better than bath/body. This particular outlet was average though. Sales women try to follow you for helping and kinda push you to buy something . Inlike their body cream and lotions . Nice products . Went thanksgiving and bought few things . Overall I like body shop but this location was average ..
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January 2023 by Padma Shanbhag
Bodyshop as a shop was good, with lot of discounts and lot of options, but the billing experience was bad.1st - we were billed for a scrub twice for 1 item.2nd - I had my cousin who had shopped before me and had a cash voucher and validity was there but cashier didn’t even notify us, we got back home and realized it.. never had such kind of experience earlier.. sad ?
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December 2022 by L M
Came in to exchange a Christmas gift for the exact same item, just a different scent. I had a reguar receipt and not a gift receipt. I was charged the the difference between the sale price and regular price. What a stupid store policy. Why couldn't it just be an even exchange?? This is not a way to draw new customers. I won't be back.
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March 2022 by Finch Ferdinands
The team is phenomenal, helpful and patient. Marylou, Ida, Esther, Arielle and Myra know their products and are eager to help! The store is clean and always well stocked. Love The Body Shop!
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March 2022 by Katherine Ferdinands
The team is phenomenal, helpful and patient. Marylou, Ida, Esther, Arielle and Myra know their products and are eager to help! The store is clean and always well stocked. Love The Body Shop!
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January 2022 by baudilio Morales
Products are really good
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January 2022 by Chioma
Mary Lou! Is the Bomb. She gives you recommendations, explanations on product use, and tips. I have met her twice months apart, she's a sweet soul. She deserves a raise, promotion, however, please keep her a Menlo park mall. ?
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December 2021 by Amber Klopsch
Love this store so much! Really in love with the Seaweed skincare line from here, really makes your skin look better! I love the scent it has too, the employees are top notch, they helped me with all of the questions that I had! Will be definitely coming back here!
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October 2021 by Juliet
Mary Lou! Is the Bomb. She gives you recommendations, explanations on product use, and tips. I have met her twice months apart, she's a sweet soul. She deserves a raise, promotion, however, please keep her a Menlo park mall. ?
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August 2021 by Sindu Ratna
I went to store to get a face wash. Sales person clearly explained and recommended me plant stem products. Great customer service.
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May 2021 by Dawn Brown
Very nice selection of products. Check to see if they are clearing any items out due to being near expiration. Some shea butter from Ghana, Japanese cherry blossom lotion, lipsticks and a few other items had been marked down by 40 percent.
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January 2021 by S. Taylor
If you have skin imperfections don't go there! The lady told me i had really bad dry skin which i told her i knew. I went to purchase products i did research on that could help me with my dry skin. She keep pushing and pushing trying to make me buy products i didn't want. Every time she told me i had really bad dry skin i would anyways say "i know, i know...." Her skin wasn't the best to be trying to "advise" someone about their skin. Never going back to this location.
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October 2020 by Niyi Fagade
Well priced items and great customer service..
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February 2020 by Shawn Taylor
If you have skin imperfections don't go there! The lady told me i had really bad dry skin which i told her i knew. I went to purchase products i did research on that could help me with my dry skin. She keep pushing and pushing trying to make me buy products i didn't want. Every time she told me i had really bad dry skin i would anyways say "i know, i know...." Her skin wasn't the best to be trying to "advise" someone about their skin. Never going back to this location.
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December 2019 by Christina D'Souza
Loved this place,I went there for products relating to acne..hopefully it should work
