The Tile Shop is a trusted business known for its wide selection of high-quality tiles and excellent customer service. With over 100 stores, it offers a variety of materials including porcelain, glass, ceramic, travertine, and other natural stones, making it a great place for home decor ideas and renovations. Customers praise the helpful and professional staff, who are patient, knowledgeable, and dedicated to making the shopping experience positive and stress-free. Several reviews highlight staff members like Ashley, Jennifer, Jenny, Luanne, and Justin, noting their talent, warmth, and ability to provide valuable suggestions and assistance in choosing the right tiles. Many customers mention that staff members go out of their way to help, making the process enjoyable even when decisions are difficult. The Tile Shop is recommended for its quality products and friendly service, with customers often expressing satisfaction with their bathroom remodels and overall experience. The store’s commitment to exploring the latest styles and innovations, combined with staff’s expertise, makes it a highly regarded place for tile shopping.
Courteous and friendly customer service and immediate support when requesting additional materials.
August 2026
I was assisted by Franco Bellantuono. He was very knowledgeable of the store and was able to find what I needed right away. He helped to order the tiles I needed and made certain that I received the best service.
August 2026
Luanne and the team were incredible to work with in helping us match tiles and design our bathroom!! We were in there with our kids multiple times, and they were so patient with us! Thank you for such a great experience!!!!