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January 2024 by John Schreiber
very friendly and helpful
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December 2023 by Kathleen F.
Excellent customer service, friendly and helpful employees, and great value. Consistent quality every time we rent a trailer. Highly recommended.
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December 2023 by yan k
great service and explained in detail how to mantle and dismantle bike rack
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July 2023 by K G
Hitch was never installed, part not located for the vehicle and no courtesy call to advise me not to come to U-Haul for installation.
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June 2023 by Brynn P
They did it all in about an hour. While there wasn't anywhere on site to wait, they recommended I wait in the dealership next door, and it was great, as I was able to have a desk and space to work while I waited.
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June 2023 by Fady Tadrous
very happy and the tech was so helpful
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June 2023 by William Bkelly
Had hitch installed took less than 2 hours.
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August 2022 by Em M.
Never had any issues here, always nice people. Person was able to help us switch reservation last minute.
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July 2022 by Tawny G.
I rented a truck to move to Texas. when I got there I didn't like it and wanted to return home to New Jerse. I contact uhual several times and I was told that I can return the truck to nj and the contract would be changed. to pay 19.99 a day and 49 a mile instead the of the flat fee I was charged. They told me I would get a refund. I came back and all I got was rudeness a nasty women at the uhual office by atlantic city. I was told in person to about my refund and here we are 3 months later and nothing. These big cooperations not caring about us and our money and rights. I have emails chat transcripts etc. I want my money back. Don't do business with them they will eventually screw you
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April 2021 by Divya M.
I wish I could give them a zero star. Made an appointment a day before for hitch instillation for 7.30am. When I showed up, customer service agent tells me he doesn't have my info and the. Says he has my appointment for 4 days before. How is that possible when I called in just a day earlier. Then he says it takes 2.5 hours to install the hitch and can't start for another 40 mins. All this non sense when I showed up on time at 7.30am. I went elsewhere. Horrible place with no ethics.
