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10PM - 12AM
1 Truman Dr S, Edison
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“I ordered a couch from IKEA, but delivery to my home wasn’t available, so I selected pickup at RXO in Edison. When I arrived, I realized I couldn’t fit all five boxes in my vehicle at once. The RXO team went above and beyond to help, loading three boxes into my car so I could make the 40-minute trip home and return for the remaining two.
Knowing the process would take some time, the warehouse manager, Kenya, gave me her work phone number and asked me to text her when I was on my way back. She made sure the remaining boxes were ready and easily accessible when I returned, making the second pickup quick and seamless.
I later learned that Kenya and the RXO staff stayed 15 minutes overtime to ensure I received all of my packages. Their professionalism, customer service, and genuine care were truly exceptional. Thank you, Kenya, and the entire RXO team, for going above and beyond. Your help was greatly appreciated!”
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“Broker will give you the 20 address for Pepsi pu but it is actually 30 go through the gate and check in at the office...I was in a door fairly quick and loaded within a respectable time.”