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November 2023 by Gia Gallo
I never write reviews, but had to express my exceptional car buying experience thanks to an incredibly kind and patient Brand Specialist, Sean Ryniec at Open Road Volvo in Edison NJ. Sean's expertise and attentiveness made the process smooth and stress-free. He took the time to understand my needs, patiently answering all my questions and offering valuable advice. His friendly demeanor and genuine concern for my satisfaction was so nice to see. He went above and beyond, and found the perfect fit for both my lifestyle and budget. This exceptional service transformed what is often a daunting task into a great experience. I highly recommend Sean to anyone in the market for a Volvo car or truck!
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November 2023 by Marlon
We worked with Alexa Perez on our XC40 Recharge. She is a great sales associate - friendly, dependable, accommodating (arranged our back-and-forth transportation from nearby dealership three times) and great communicator. Do not hesitate to work with her - you will be 100% satisfied!We also dealt with the the general manager (Leo) who addressed a couple of open questions in a timely and highly professional manner. Respect!Also, kudos to Rob Sorg of service department who helped with software update on a spot.Thank you @ Team Volvo Edison!
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October 2023 by Stacey Maude
This was the most honest and easy transaction of my car purchasing experiences to date. I purchased the XC90. The car is solid and lived up to the reviews and my expectations. Here's where the difference comes in. The dealership is beautiful and full of helpful and engaged staff. My personal experience with Alexa Perez was hands down white glove service. She is transparent, cooperative, knowledgeable. All while being one of the most delightful, kind and sincere. If you need a vehicle and are looking for a great experience I recommend you reach out directly to Alexa.
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October 2023 by Melissa Jaffe
We had a wonderful experience at Open Road Volvo Cars of Edison. Our sales person, Alexa, made shopping for a car so pleasant and easy. She was knowledgeable and so patient with all of our questions.She, and the rest of the staff, were extremely friendly and helpful. We decided on a beautiful Volvo and could not be happier. If you’re looking for a Volvo, I highly recommend the dealership in Edison, and ask for Alexa. She was great!
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October 2023 by Ankur Faujdar
We had a extremely good experience at Open Road Volvo. The overall atmosphere is very friendly, staff is awesome.A special mention for Alexa Perez at Open Road. She is a awesome and very talented person. Her customer handling skills backed-up with extremely good knowledge helped us in making our car buying experience a smooth breeze.Although, we couldn't complete the process due to some personal reasons but I am sure, we will again go back to Open Road Volvo to complete our pending transaction in coming weeks.Thank you Open Road Volvo and Ms. Alexa Perez!!!
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October 2023 by Amer
If you are looking to purchase a car, new or used, this is the place to be. I purchased a used car from the Open Road Volvo and my experience was great with them. Especially with Sean who is first of all, an honest and incredible salesman who, from start to end, made everything possible. He explained everything in detail, and he even touched up a few scratches on the back of the bumper that were bothering me. He went above and beyond to secure my desired car and ensure I got the best price. He even texted me at night to make sure that I arrived home safely. Everyone else there was friendly and welcoming. I highly recommend Open Road Volvo to anyone who is looking to purchase a car. I look forward to buying my new car in the future at this dealership because of their honesty and care for their customers. ??
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October 2023 by Ganesh Kumar Jothi Kumar
In the last 5 years, I've opted for leasing a total of three cars from Open Road Volvo. The consistency of the experience has been a key factor in my continued loyalty to the Volvo brand for my family.Dealership experiences are greatly influenced by the salesperson, and I consider myself fortunate to have crossed paths with Alexa. Her professionalism, attentiveness, and patience throughout the process of inquiries and re-estimations for various vehicles until I found the perfect fit made the journey enjoyable and seamless. Alexa's assistance didn't end with my own purchases—she went the extra mile to help my friends secure their own vehicles, highlighting her unwavering dedication and commitment.I wholeheartedly recommend Alexa and Open Road Volvo for an exceptional car-buying experience.
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September 2023 by Gustaf Leksell
Incredibly helpful and professional. Best Volvo dealership in New Jersey & New York. Highly recommend. From leasing my XC90 last year (flawless experience) to our 1 year service - I couldn’t be more impressed. Thank you Open Road!
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September 2023 by David C.
We have a 5 star experience at Open Road Volvo. After visiting several dealers, we picked Open Road because they gave us the best deal, no games, straightforward pricing. Make sure you ask for Andy Zhang, best salesman, a honest hardworking fellow. 10 stars for Andy!! You won't be disappointed!
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September 2023 by Courtney Ruiz
Alexa Perez from Open Road Volvo of Edison is the BEST! She is extremely knowledgeable and answered all of our questions. We were so impressed by the first class service she delivered making our car buying of the XC60 a 10 out of 10 experience. We highly recommend Alexa!
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September 2023 by Jeremiah Nieves
I scheduled an appointment online to test drive a 2020 V60 Cross Country a few months back and was fortunate enough to be paired up with Sean Ryniec. He made the experience effortless and earned my trust pretty quickly. Once I purchased the vehicle he even delivered to my home since I don’t live close to the dealership and couldn’t get off work to pick it up. Highly recommend Edison Volvo and Sean - thanks to everyone at the dealership!
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September 2023 by Armand DelGiudice
I want to thank Alexa for being willing to work with me in finding a new car for my wife. She was both professional and knowledgeable about the auto’s we were interested in. She worked diligently in helping us to get the deal. At a time when purchasing or leasing a new car is more that difficult we were able to leave Volvo with a new car that satisfied our needs and within out budget.Again Thank you Alexa.
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August 2023 by Marcia Walker
Visited Open Road Volvo yesterday and was very pleased with the service from start to finish. I was looking to purchase a gently used Volvo and had been corresponding with online agent Rose Robles. She helped find a convenient time for me to come to the dealership to test drive a car I was interested in. When I arrived I worked with sales representative Sam Alaffi. Sam had the auto I was interested in sitting at the front of the dealership, and after a review of the car off we went for a test drive. Sam made the buying process smooth and easy. He was very aware of the features of the car, helped find available incentives and made the entire buying process smooth. I was impressed with the service provided by the finance staff. After the purchase was complete, I met with Everton to learn about the features of the car and have all technology links established. It was the easiest car buying experience I have ever had!
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August 2023 by Kevin Sullivan
I am so very impressed with the authentic customer service experience provided by Open Road Volvo of Edison. Sean, quite simply, made this car purchase one of the best I’ve ever had in my life. With the cooperation of a very dedicated and passionate sales team, every detail of my purchase was thoroughly prepared and ready for me when I arrived. I drove 100 miles to purchase my car from the dealership. Sean was genuinely excited for me and my purchase. He even took photos for me to share with my friends and family. Sean texted me in the evening, even though he was celebrating his birthday, just to be sure I arrived home safely. A car purchase can still be exceptional, and to find out, visit Open Road Volvo of Edison. Thanks again to everyone at the dealership who made this purchase possible.
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August 2023 by Jean Calderon
From the initial contact to this dealership, my experience is a very good one. The customer service with everyone I encountered was very professional. My sales person Sean Ryneic was the best. Utmost professional, knowledgeable and accommodating. I drove 2 1/2 hours to the dealership and it was well worth the trip. I love my car. Kudos to all at Open Road Volvo Cars of Edison. Sean..... thanks again.