-
October 2022 by Andrea Z.
They advertise Fedex drop offs but can't even scan a QR code. I had a drop off package at their Fedex kiosk and they said they couldn't pack or scan my QR code, not even print the label even though I had confirmation their location could do this. I wish they'd update their services.
-
June 2022 by Elizabeth L.
They have not updated their website or Yelp entry to indicate that they are NOT open 24 hours c they close at 12pm and provide no signage offering 24 hour alternatives. Extremely irresponsible. No less than 4 cars pulled up while I was walking back to my car.
-
March 2022 by Abi C.
Horrible customer service. This Walgreens is old, dirty, and the pharmacy has the worst customer service I have ever experienced. Especially since they began offering COVID vaccines. Even if I'm the only person waiting in line, I wait on average 15 minutes for someone to even acknowledge me. No matter what time of day I come. Either they're short staffed or just very incompetent. Do not use this Walgreens. You're better off going to a cleaner and newer one. I have never waited in line at any other Walgreens pharmacy.
-
November 2021 by Peter A.
The pharmacy at this Walgreens is beyond absolutely horrible and an embarrassment to the company. During my visit last night I was given multiple different reasons for my script not being available, and each time one was resolved, another problem would present itself. This is a CONSTANT issue with this pharmacy and I am truly at my wit's end. I've been a customer at this location for decades and I keep saying I'm going to leave after every horrible pharmacy experience. I've had wrong scripts filled, scripts cancelled and lied to as to why they were cancelled, been given different excuses by different staff members, within a matter of minutes apart, been told that there is not enough stock to fill a script when the script had been called in DAYS before hand, been told my doctors office had been contacted when in fact they had not, as well as many, MANY other ridiculous experiences with this pharmacy. This hasn't been with just any one specific medication, or only medications classified under various controls, but rather across the board with at LEAST 75% of the interactions I've had, as well as friends and family members have had, over the past few years with this pharmacy. This pharmacy has always had challenges, but these days they seem to get worse by the minute. The HUGE blaring issue with this pharmacy is COMMUNICATION. There is a SEVERE breakdown of communication between the pharmacy and the customers, the pharmacy and the healthcare providers, and amongst the staff members themselves. It's absolutely atrocious. Why have I continued to go back? Simply because it's auch a hassle changing to another pharmacy when all your doctors have been sending your meds to the same pharmacy for years. Tell the staff to STOP lying to customers and making up excuses. When one pharmacy associate tells you "we will get the medication in 2 days" and the other tells you "we only get deliveries on these particular 2 days of the week." It's obvious someone is just making things up as they go along. I've had pharmacists themselves tell me, over the phone, that a particular situation involving an error or issue with a medication, was being resolved, and then sent someone to pick up the medication for me, only to have them told, by the SAME pharmacist (not a pharmacy tech, mind you), that they never even spoke to me. I've submitted medications for refill via the app, that were suddenly deleted from record completely, only to go into the store and be told "there were no refills left," at which point I would have to actually show them the bottle from the last fill which indeed showed the refill, to THEN be told "it was actually deleted because it expired, we don't do refills after 30 days" at which point I pointed out that it was actually only 29 days, to THEN be told "oh, well we don't have it in stock." What kind of SIDESHOW circus act is going on behind the counter at this pharmacy?! Issues happen, I understand that, but CLEAR AND HONEST COMMUNICATION is key. Don't belittle the customers by just tossing out whatever excuses come to mind, thinking the customer will just accept it and patiently wait. This is a REGULAR occurrence with this pharmacy. Many people who don't have as much interaction with this pharmacy may accept whatever empty excuses are thrown their way, but when a customer like myself is a regular customer who frequents the pharmacy often, it becomes way to clear that they are spewing whatever excuses they can come up with. Every time I have a bad experience, I say I'm going to leave, yet I keep going back. Will I leave as a customer after this recent debacle? Hopefully. Hopefully I find the strength to go through all the tedious red tape involved in switching everything to another pharmacy. Hopefully I find that strength to leave this abusive relationship between store location and customer. It's absolutely infuriating and I will GLADLY go into more detail if anyone in upper corporate managemen
-
October 2021 by Jean Carlo C.
If there could be no stars given, that is what I would go with. Worst pharmacy ever. Staff has no sense, while seeing long lines forming, no one jumps in to help and get the line moving. No matter what prescription you drop off, it's always at least 45 minute wait. It also seems that when you finally make it to the counter, the staff doesn't even want to be there helping. Very bad attitudes. If you can, definitely use another pharmacy.
-
January 2020 by Michelle W.
This Walgreens is very convenient because it is open 24 hours/ day 365 days a year. The store has some great sales from time to time. However the pharmacy is atrocious! The lines are always so long. No matter what time or day you go you always wait at least 25 minutes for your prescription. Twice I waited about 45 minutes only for them to call my name and tell me they were out of stock for the medication that I needed. I have finally switched pharmacies, however I do still go there because of Virginia. She is a cashier who is so friendly & helpful. She always greets you with a smile and on a first name basis. She offers you coupons if you get something that happens to be on sale. She is the kindest soul. Virginia is the best!
-
December 2019 by Phil C.
This location does not accept delivery of oversize FedEx packages and will reject delivery. Couldn't find that info online and FedEx will allow you to ship large/heavy boxes to the store, only for them to be sent back. I found this out by contacting the store manager because the store staff and manager on duty weren't aware of the issue. Wish I knew this before I had a Christmas present sent there! Aside from that, the seasonal aisle is always a bit of a mess but the store is well stocked and the employees can help you find what you're looking for. Walgreens is also the last large pharmacy chain in the east to sell cigarettes, which is kind of shameful, so there's that.
-
October 2019 by O Z.
That Asian store manager was so rude. went to pick up a print and when the staff works at the photo counter in the middle of cropping the print for me, the presumably store manager came over and said, 'nope we don't crop photos' snapped the unfinished print from staff, and instead of handing it back to us like a normal human being, he f****** THREW it back to us. OK, what is your problem??. F U
-
May 2019 by Silvia C.
I was impressed with the pharmacist (Mark) yesterday, he was very polite and helpful with what I was looking for. He made me feel comfortable and I will go to this pharmacy for all my needs now.
-
May 2019 by Joanne J.
DO NOT SEND YOUR PRESCRIPTION HERE. Their best interest isn't that of the patient's health and well-being, they just try to make money and that's it. They also falsely claimed to my insurance company when the drug was returned to them. Rude managers, unwilling to help.
-
March 2019 by J P.
If I could give no stars I would this pharmacy is awful. The people behind the counter are clueless and so rude. They handed me three I correct prescriptions it's a good thing I checked . Make sure you look at what you are receiving .
-
November 2018 by Ian N.
Walked in, needed a flu shot, got one in under 5 minutes. Everything perfect. I've stopped here before for drinks, soap, deodorant, what have you. Either I like very popular products, or the stock is low here, becuase I can never find more than 2 of any toiletry I need, and I've been here before and they were out of stock of something. Sometimes the lines get long and there are only 2 counters.
-
July 2018 by Carlos R.
This pharmacist don't know what is doing. This specific location is the worst pharmacy I had to be working with. They don't respect the pacientes or them needs. ( you don't play with medicine needs) The pharmacist is racist, and is not doing what was supposed to be. After my doctor approval of my medicines them take more than a week before they give it me, not because they could not do it. But because the pharmacist did it in purpose to hurt me.
-
June 2018 by Simon G.
On and off on the East coast and West coast. And I can tell you, the stores on the East need to learn and improve. Start from parking, to cleanness, to options. The store is OK, but it is time consuming. Why? Because the staff are not efficient, and with some more incentives they will do better. Can't blame them, you can tell they are tires. So Walgreens, wake up, the customer comes first. Start giving the customer the best service, and everybody will be happy. The store, the staff and the customers.
-
October 2017 by gbucm 2002
This is part of walgreen self service computer western union, but you can always ask for help
