-
February 2024 by T M.
AHS sent this company to my home. The first plumber came out and tightened the nut to stop the leak. I went to turn the water off -leaking! (Ironically I had a plumber out for a different issue that wasn't covered under my plan and he said it needed to be replaced but didn't have time that day). I called to have the plumber back out. They sent a different plumber who said it wasn't leaking. I checked when he left and it was leaking. I asked if he could come back in -NO. I had to set up another appointment. Set it up and 1hour/10 minutes before the appointment ASAP called to say the plumber called out sick. AFTER I waited all morning!!!! Then she tells me that he is going to be out sick for weeks and that He is the only one trained on AHS policies-well that's a lie because they already sent out 2 different plumbers. I sent photos of the leak. They are horrible and obviously liars. Steer clear! Also every time they come out they try to sell you a different program. Why would I sign up with you when this is the service you provide?
-
December 2023 by Ashley O.
First appointment for septic pumping the tech was over an hour late (passed the 3 hour window given) with no communication, until I called to see what the heck was going on. Needed a plumber to come and AGAIN, OVER AND HOUR PASSED THE WINDOW just to tell me the tech can't come anyway (even though they knew it was an emergent situation). So now we have no plumber, no fixes for the problem and can't call anyone else! Better off calling someone else
-
November 2023 by Teresa Morales
ASAP, what a joke, they don’t respond. I called 3 times I have been waiting for more than 12 hrs. Nobody showed up. I don’t recommend this company.
-
October 2023 by Tom M.
I recently used ASAP for a variety of projects for my home remodel. They moved and added plumbing for a new bathroom, laundry room, as well as updated my HVAC system. I've used them for years on everything from interior plumbing jobs, to HVAC issues, to fixing my main sewer line. They've even replaced the concrete that needed to be taken up! They've always been very helpful when explaining my problems and giving me options. Prices are fair, the work was flawless, and the plumbers have always been professional. Definitely recommend!
-
October 2023 by Samantha G.
first off, the prices are absolutely ludicrous. 2-3 times more than any other company but we needed a quick fix. what we got was an unfinished job that left us without water and a "call someone else to get the pump started". they refuse to admit they did anything wrong. the customer service is terrible. our technician was not licensed for the job, he made me uncomfortable, and was not personable at all. they rushed me to finance and told me I had to say the job was substantially completed with the financing company before they even started the job. I cannot stress this enough. CALL SOMEONE ELSE! Job: we had no water and they told us we needed a well pump replacement.
-
October 2023 by Debbie S.
Prices are outrageous.... All work performed by a standard manual's price guide. If u r looking for a quick job and u r rich... call them. But I would not recommend this company as a yearly plumbing contractor. They do not appear to be a friendly, family owned and operated business. Too expensive! And when they answer the phone... they state, "how can I make your day happy?" But they do not sound like they care! Just reading a script! Young plumber who came to my house was very cocky and careless... drove off my asphalt driveway and made deep ruts in my lawn. Splashed water on the walls when purging the system. Cost $550 for replacing two pipes from flex to pex! He seemed to be looking for more plumbing repairs, instead of just concentrating on my request for wet walls. His lack of experience showed by giving me many options to consider as a process of elimination. Guessing on what could be the reason. Furthermore, stated two underground gutters would be $2200-2500..... but when I asked for him to include a third ... the estimated price was over $4000. Go figure!! Also stated the cost to add one bag of Calcite ph neutralizer to my water conditioning tank was $375. Most water companies charge $160-180 for this service! If ASAP wants to be a family owned business who cares... try being more reasonable on your prices!
-
September 2023 by Edward G.
About a year ago ASAP replaced my septic field. It took about a year to get it right but they finally fixed it. They kept scraping a huge pine tree with their equipment. It is now dying . I hope when it falls, it falls in the woods and not on the power line. This year they replaced a pipe. They spilled gas in the driveway and lawn. There are now streaks of dead grass. I know they are not responsible for landscape but they are very careless.
-
September 2023 by Tom Infanti
August 2023 ASAP did our septic field and dbox prior to our home sale. From start to finish they were excellent - communication, quality, value, on time, courtesy were first rate. Highly recommend them for your needs, wish they were near my new home state.
-
June 2023 by Daniel S.
These guys were responsive and courteous in replacing an old sump pump in a difficult location in our crawl space. They explained available choices, and got the work done quickly and cleanly at a reasonable price.
-
June 2023 by Robert Krawiec
I called Friday. They came out Monday. They were here right after the start Window for the job. George was polite and answered questions I had because I’m new to septic. I would recommend them to anyone and they will be who I use from now on
-
June 2023 by Lorraine S.
Had to have all new pipes installed, was extremely pleased with their professional technicians, they were great , fixed problem , very fair and reliable. Highly recommended.. I would use them again definitely
-
May 2023 by Mike Fobian
George was very pleasant and knowledgeable. He was patient in explaining how a septic system works. He cleaned out our system. A very nice person. Will use and recommend ASAP to all.
-
April 2023 by Virginia Di Grazia
Septic , George came two weeks ago my daughter said he was amazing professional and courteous , John came two days ago his professionalism and courteous was beyond expectations, you couldn’t ask for any better top rated company the honesty is too good to be true I give them a A PLUS ALL THE WAY , from the girl answering the phone all the way to all the techs thank you ASAP Virginia and Floyd Molter Marmora NJ
-
April 2023 by Tammy DiGiorgio
We just had our Septic Tank pumped out and ASAP was professional, hardworking and answered all of my questions and explained the process. We just bought our house in UT and knew nothing about Septic Systems…..I do now! Thank you ASAP!
-
April 2023 by Michael Hart
Very professional and courteous- George was my tech. Explained what was done and how my septic system was functioning after pumping it out. Outstanding
