Atlas Pools And Spas is a reliable and knowledgeable pool and spa provider that offers excellent customer service. Customers praise the business's expertise, with one reviewer stating that the staff is "extremely knowledgeable" and takes the time to guide first-time spa owners through the maintenance process. The company is known for its professionalism, with one customer noting that the staff "don't mess around" and were able to close their pool in under 30 minutes. Another reviewer appreciated the care package and detailed instructions provided by the staff, making it easy for them to maintain their pool. However, some customers have had negative experiences with the company's pool installation services. One reviewer had a family member who was left with a "trashed" yard and a green pool after the company failed to show up. Another customer encountered unexpected issues with their above-ground pool installation, such as the need for a root barrier and a longer settling period, which caused delays. Overall, Atlas Pools And Spas is a mixed bag, with both positive and negative reviews. Customers appreciate the staff's expertise and customer service, but the company's installation services have been hit or miss. It's important for potential customers to do their research and be aware of any potential issues before making a purchase.
Always helpful in trying to find out what a pool needs. Bring them a water sample and they will show you what the pool needs.
April 2025
Went in and needed help as a first time spa owner. Joe was friendly, extremely knowledgeable and took the time to get me started on the right track. He took the time to go over and explain all the chemicals that I would need to maintain my spa.
December 2023
They rock every time. They came in, saw it. Did it.. and they were gone. Less than 30 minutes to close my pool. They don't mess around. Very Professional. I've been their customer for over ten years.
