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November 2023 by Diana
Service department is Very friendly and helpful!! In and out. They constantly keep you updated on your car .. love the text and email reminders and updates. Highly recommended!!Auto Lenders dealership also gets 5 stars!! I bought two cars from them and my son bought his first truck from them. Great deals, super friendly, and awesome variety of vehicles to choose from. They’ll even drive down another vehicle from another Auto Lenders to get you what you want (like they did for my son). Didn’t cost my son anything .. his truck came from PA, and got it within a cpl of hours!! Superior service from both dealership and service department!!
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November 2023 by Dawn DiPietro
Had a great experience selling my car. Simple and quick! The facility is beautiful and the staff is professional and very friendly.
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November 2023 by Joseph Graumann
Had the best car-buying experience ever at Auto Lenders! Thanks to Nor, my salesperson, who worked hard to make buying fun and easy. They aren’t pushy, and they focus on education. I got a great deal on a great car.
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October 2023 by Laura S.
My salesperson, Thomas Sullivan, in Egg Harbor Township, NJ was the best. He was very helpful and had my new car all waxed up and ready to go. I would highly recommend him!
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October 2023 by Millieanne Moschella
I bought a car here a year ago and purchased the warranty that was sold to me as a "bumper to bumper" warranty. Not only does the warranty not cover any of the issues I've had (multiple in the single year I've had the car), but auto lenders also takes absolutely no responsibility for their actions or for the fact that a car they sold me 1 year ago has required multiple instances of work. I will never buy a car from Auto Lenders again.Edited: After posting this review, the team at auto lenders did go above and beyond to try to get my warranty to cover the work I needed. Although we were unable to get the warranty to cover it, they graciously discounted the price of the service for me. I sincerely appreciate their efforts and recognize that they've tried their best to get me the coverage that I thought I was purchasing with this warranty. Lesson learned: DON'T buy the warranty.
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September 2023 by Denise Calvo Lonigro
Auto Lenders gave me the best price for my 2018 Kia Cadenza. They were a pleasure to deal with and it was a very quick transaction. They could not have been nicer, and they were very professional. I would definitely do business with them again!
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September 2023 by Heather Lynn
Our salesman Thomas was great. Found a beautiful Ram Rebel online for a really great price, but it was not nearby. He had it brought to the location same day. A short while later we were approved and my husband drove his new truck away with a big smile on his face. Excellent service, nice facility, business manager explained all the paperwork in easy to understand terms. Would recommend.
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September 2023 by mitchell bernstein
I recently had the pleasure of dealing with Auto Lenders, and let me tell you, they exceeded my expectations in every way possible. After previously selling my late-model Lexus to a big competitor, I was left with a decent price but a painfully slow and cumbersome process. However, Auto Lenders was an absolute gem of an experience.First and foremost, their online quote for my vehicle was a fantastic 9 percent higher than what I had received elsewhere. This already got my attention. They requested a few pictures for confirmation, which I promptly uploaded. Within just two days, I was driving my car to one of their retail stores, and within what seemed like 15 minutes, I walked out with a check for the equity in my car. Talk about efficiency!The exceptional service didn't stop there. The staff at the showroom were incredibly friendly and accommodating. They even offered me beverages while I waited, which didn't end up being for very long, thanks to their swift process. To top it all off, they provided me with the UPS overnight tracking number for the check they issued to the loan company, ensuring transparency and peace of mind.What sets Auto Lenders apart is their unique business model that defies non-dealership expectations. If you're in the market for a late-model used car, I can't recommend them enough. Friends and family, take note - this is where you should go for your next vehicle purchase or to sell your car. Auto Lenders has won my trust and business, and I couldn't be happier with the entire experience. Kudos to the Auto Lenders team for delivering excellence in every aspect of their service!
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August 2023 by Allison Gainer
I had an outstanding experience at AutoLenders! I walked in with the assumption that I wouldn't be driving away with a vehicle, but thanks to Thomas Sullivan's expertise and patience, I am now the proud owner of a 2020 Jeep Grand Cherokee that I absolutely love. Thomas listened carefully to my preferences and needs, guiding me towards practical choices. He made the selection process efficient and stress-free. This marks my third vehicle from AutoLenders, and it certainly won't be my last. The value I got for my trade-in exceeded my expectations, and the team kindly waited while I arranged my insurance. A big thank you to Thomas and the whole AutoLenders team for making car buying such a positive experience!
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August 2023 by Sean L
I filled out online questionnaire- Someone then called within minutes and sent me a link- I followed the instructions/ attached photos requested of the car and odometer, title, reg, lic, and 30 minutes later they sent confirmation all was accepted. Drove to Toms River location- they looked over the car and within 15 minutes, I had my check. Very happy-
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August 2023 by Dan Noble
I recently traded in a Toyota Tundra and purchased a Jeep Wrangler. Thomas was excellent and professional. He made the purchase easy. They rest of the staff provided the same excellent service. I would recommend Thomas and Auto Lenders to anyone.
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August 2023 by Scott Bruce
They made the car sale process easy and fast. Everything was online or text, they offered me a better price than anyone else AND the drop-off was less than 10 minutes. I wished I called them first!
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August 2023 by Chris T.
I'd give negative stars if it was an option. I have to say the sales experience was excellent, however, I cannot say the same for the service department. I brought my daughter's car in for an oil change and full inspection. Everything checked out ok, so I thought. Two months later, I had to bring the car to a local Honda dealership (Boardwalk Honda) for warranty repairs and they also did a full inspection. To my surprise, they found both rear rotors and brakes to be totally rusted with 1mm brake pad left. Auto Lenders documented that both rear brakes had 6mm brake pad left. It is impossible for both the rust and the brake pad wear to happen to this extent in 2 months. I went to Auto Lenders to advise them that they put my daughter's safety in jeopardy due to the incompetence of their service personnel. They were apologetic and advised that the service technician that worked on my vehicle no longer works there and that he now works at Boardwalk Honda! Although Auto Lenders was apologetic they made no attempt to rectify the issue. I hope they correct any issues they have and supervise their technicians more diligently.
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July 2023 by Glenda E.
Selling my car was the easiest thing I could do with Auto Lenders. I went online and put my car information in and in a few moments I had a great offer. Customer service was excellent and they answered all my questions. I drove my car to the Fairless Hills, Pa location which they checked out the car and handed me a check. This was the easiest car sell ever. I will definitely be doing business with Auto Lenders in the future. Thanks guys!!!
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July 2023 by Adrif Z.
the service department is just so trash. never on time always backing people up. i've got a car and it's been almost 2 months now and my parts still never came in and they keep on pushing me back with my appointments