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November 2023 by David Carty
Almost 700$ for a one way one day rental. They say nothing online about a one way fee. Then when you get there they bang you over the head xause yoy already there. If i would have know up front i would have not used them. After i got the car and drove 600+miles only to find a 4inch gash in the tire that tgey aloud to be rented. 80-85 mph on I-95And you have a blow out itsnot a fun experience. To many what ifs. When i dropped the car off I tried to tell them and the said" Dont worry about it sir I already marked it no damage". Well that just goes to show the level of concern about yhe customers safety.I will not rent a car from budget again.
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November 2023 by Dee Pierson Howard
Picked up my car in AC, NJ. Check in/out was quick and simple to do. Staff was courteous. Also a big bonus, you have up to 29 minutes past your drop off time without being charged extra. Great if you are running late or get lost! Best prices also after another of research.
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November 2023 by Becca Fleming
The car was great, and usually the pickup and drop-off are equally good, however not this time.I was thrilled the flight arrived early, and quickly made my way to the Budget counter. I have fastbreak and it is usually ready to goUnfortunately, when I arrived at 11:30 pm, the clerk ignored me. He was working at the Avis counter, when he did cone over to Budget, he started helping the line of people, I did wait patiently for 20 mins, but that is the point of pre-selecting and pre-paying for your rental.I was disappointed.
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November 2023 by Carlin Smart-El
Second time renting from Budget in a year and the vehicle gave me trouble. First time the wiper fluid was frozen. Second time caught a flat tire. The pricing for Budget is the cheapest compared to the other rental companies.
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October 2023 by rodrigo vilches
We didn't check the under carriage part of this car, the noice started when we hit the highway, we couln't understand the issue until pull over a rest station, was raining, we call the rental but they didn't have a manger, he was in vacation, they suggested to return to the terminal but was around 11:30 pm and they say they will close by 12 midnight. We agree in continue to stone harbor, next day in daylight we finally wete able to see the car was damaged under, we expend money and time to try to mitigate the issue, the manager never call us, nobody really cares here. Nobody was on the office neither at the time of returning the vehicle to the airport. We just have the pictures and the bad feeling, they should inspect their cars better before renting them out. Sucks.
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August 2023 by Vscoboi YT
Zero Stars if I could. What a mess. Gave me a car with a rear break light out, then navigation didnt work, and then trash in the car and still made me pay 80 for the rental. And it was supposed to be an upgrade. Instead I got a tiny Kia. ..compact. not even mid size. Not happy.
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August 2023 by Vicky Vandunk
Joe, the customer service rep who checked us in was extremely nice and helpful despite having to handle multiple customers for both Avis & Budget
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July 2023 by Barbara Devine
My flight was delayed and I arrived after midnight when Budget was closed. I had called the local number earlier in the day to notify them of my later arrival but the call went to the automated system where I verified my rental. This was a major inconvenience because I had to wake my son to pick me up and who then had to return me to the airport the next day. I was told I should have kept calling the local number until someone answered so an employee would have waited. Who knew?This is the second Budget rental car with no windshield washer fluid in it. Why isn’t this checked between rentals? Not a very good experience.
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July 2023 by Joseph Matise
The interior of the car was absolutely filthy and disgusting. ALL of the seats were grossly stained. I picked the car up at the Atlantic City airport and it was in the parking garage. The garage was dimly lit and I did not see the gross stains on the seats. I threw some packages on the front passenger seat and drove away. Once I reached my destination I saw the deplorable, disgusting condition of the seats, front and back. I picked up family members and was utterly embarrassed!!!!!!
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July 2023 by Jerry Oppenberg
Rented a car at the Atlantic City International Airport. Staff was wonderful, very professional. Got a great car. Would highly recommend Budget Rental Car
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June 2023 by Paula
The car smelled like cigarette smoke it was horrible and it was dirty, I don’t smoke, the worst part is I left my info so they can give me a different car and nothing, I would get headaches every time I used the car.Never Again
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May 2023 by Glory (Gee)
I have dealt with a young lady twice and she’s always nice. Everything went smoothly and I will rent again from here when I go back to visit. My car was nice and I had no problems with it.
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May 2023 by Tony Le
I made contract on line for the car Toyota Camry or similar $420 and at time I picked up, I signed the papers for $425 and they gave me jeep , not Toyota and after I dropped off, they charged on my credit card for $493 .
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April 2023 by Allan McDowall
(Atlantic City Int'l Airport location)One of the easiest and best rental experiences I've had. Car was in excellent condition, drove well. Returning the car was even easier. Would definitely use again
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February 2023 by Jane Wescoat
Rented a car through Budget, great price,aarp discount, booked online, received a nice, clean mid size car exactly what I asked for, convenient right across from AC airport, upon drop off no hassle just handed them the keys, I will rent from Budget every time I travel.
