Chapman Ford of Egg Harbor Township has been serving the South Jersey community for over 35 years, earning a strong reputation as a trusted Ford dealer in the Atlantic City, Mays Landing, Absecon, Ocean City, Somers Point, and Cape May areas. Customers consistently praise the friendly and knowledgeable staff on both sales and service sides. Many highlight the professionalism and helpfulness of team members, with some noting that they will return for future truck buying and servicing needs. The facility is appreciated for its quick, efficient service, often getting customers in and out promptly. Customers also value the positive buying experiences, describing the staff as making the process seamless and enjoyable. However, there are occasional concerns about appointment scheduling and communication, with some mentioning confusion over service times and frequent, automated text messages. Despite this, most reviews reflect satisfaction with the customer service and the overall experience at Chapman Ford, which continues to be a favored choice for automotive needs in the region.
Always love coming into Ford. The staff are great and the service is impeccable!!! I will be trading in my lease soon and happy to say I will be coming back to Chapman Ford for my 4th vehicle! Thank you!!!
September 2024
Jackie is the best on the sales side. R. Jakos is the best on the service side. I will go here continually because of those two for all my truck buying and service needs.
September 2024
Always a good experience going there with Rob, really good and professional at all times! Gets me in and out in a timely manner
