Lexus of Atlantic City has consistently provided an exceptional car-buying and servicing experience for its customers. The sales team, led by professionals like John Pulsifer and Sal, has been praised for their transparency, attentiveness, and seamless handling of the entire purchasing process, even for out-of-state customers. Customers have highlighted the sales team's integrity and commitment to outstanding customer service. The service department at Lexus of Atlantic City has also received high praise, with customers highlighting the exceptional work of service representatives like Harry Collins. Customers have noted the team's ability to address any issues quickly, provide white-glove treatment, and ensure the overall satisfaction of the customer, even in the aftermath of natural disasters. Customers who have had their Lexus vehicles serviced at the dealership have expressed their trust in the service department, a sentiment that is particularly noteworthy given the general distrust many have towards dealership service bays. The dealership's willingness to accommodate customers, provide loaner vehicles, and address concerns on the spot has earned it the loyalty of its clients, including those who may not have initially been Lexus enthusiasts. Overall, Lexus of Atlantic City has consistently demonstrated a commitment to excellence in both sales and service, earning the trust and satisfaction of its customers across a wide range of experiences.
Recently had an excellent interaction with Juan Chavarria at Lexus of AC. Over the past month, have been looking at a few Lexus models (and other cars), and Juan's quick response, honest discussion, and kind demeanor were outstanding.
August 2026
Traveling and went to them for service on my RX. Excellent experience and customer service.
August 2026
John was great , smart , helpful and very knowledgeable regarding the vehicles, everyone at dealership was friendly and made the test drive a breeze
