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January 2025 by Kristina M
Absolutely worst Metro around! The two girls in there that don't even speak English are so ignorant and not helpful at all. Should not have a job at this location or anywhere. They need to be fired ASAP
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December 2024 by Amir Amir
Worse customer experiences Ever. This young lady aka manger is rude disresctful and should not be in the customer service business. She actually threanted to hijack my cell number. If I didn’t pay for a service that didn’t work. Was told I need a physical sim for my phone to work. When she put it in it still didn’t work. She said I had to pay for it anyway and when I said I don’t want it. She said if I didn’t pay I would lose my number. When I pull out my other phone and called a real customer service rep she turn on the vacuum and turned up the store music so I couldn’t hear.
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August 2024 by joe Lamazza
No places to pay bill inpers
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July 2024 by Ashley Mitchell
Went in to change phone kayla was working. She needs to own her own metro so pleasant efficient and easy to deal with such an asset to metro. Went above and beyond for myself and my son
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May 2024 by Yeni Rodriguez
Excellent customer service and highly trained in it....
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April 2024 by miguel ortiz
Very good service
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March 2024 by karri Ann
Customer service was horrible the girl just sat behind the desk didn't seem to have interest in what what we want to look at or purchase so we left
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June 2023 by Maria Rodriguez
Quick and painless
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June 2023 by wendy C
Excellent service.
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June 2023 by Tina
Very helpful. Got a new tablet for free. Only $15. a month for the service.
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June 2023 by Alex Morales
Good customer service
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June 2023 by Isabel Figueroa
Excellent, I solved the transfer of my number to another mobile, it was very fast, an affordable price and great service. I am satisfied that I went to this Metro by T-Mobile. I recommend it .
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June 2023 by Geri Rizzo
Never enough help
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April 2023 by 74 Dragonflies
Sitting outside for 15 minutes, still not open and no sign on door stating it's closed today.
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October 2022 by Michelle Pepper
I would give the EHT location zero stars if it would let me ….I have been calling the store all day to see if there is a phone in stock that I want before I find a babysitter for my kids and heading out to the store. I have never had luck with this store every-time I call NO ONE answers the last two times I came to the store it was closed with no sign on the door or anything explaining why they were closed (during business hours) I have been going to pleasantville location because between EHT location and Atlantic City you can’t get ahold of anyone. I am trying to give my money to you for a phone you would think someone would be interested in that. Specially since iPhones are not cheap. I am very unhappy with the experience of the metro store and very disappointed because I like metro but this is making me want to switch.
