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April 2024 by Jennifer Todd
The black card membership is only $25 a month which includes tanning full body sculpting hydro massage massaging chairs which all of those together with a single membership at another place would be well over that! And then you have all of their equipment with apps to help you properly set them up to your high weight and size. And if you can't get there that day, you can even look up exercise routines you can do from home. I would suggest them over any other gym just for all the benefits included which I would suggest the black card so you could take full advantage of everything they have to offer. Thank you planet fitness ??♀️
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April 2024 by Hao Le
Good place to workout, only one thing Im really curious is why don’t they open 24 hours or close a bit later on weekend?
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April 2024 by Fay M
I visited this gym on a black card trial run. It's not a huge size gym, but has plenty of various spots to workout with a bunch of good quality machines. I was able to get to all the machines I needed even though it was a little busy on a weekday afternoon. The music was awesome with good array of diff styles. The locker room and shower was clean. The staff were very helpful and kind. I enjoyed my visit here and recommend to others. Great job EHT PF!
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March 2024 by Michael Carbone
I can no longer support a club that allows a man into the woman's changing room and allows them to change in front of little girls. I hope Planet Fitness realizes that we as Americans need to protect our children's rights! Those rights TRUMP, the rights of 1% of our population! Go woke, go broke!
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March 2024 by Raybon
I canceled my account in person and they kept charging me monthly. This gym is disgusting, unkept and a horrible place to work out
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March 2024 by Lucky_leidy
I heard a commercial saying almost all locations are 24hrs again. What’s going on with this location?
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March 2024 by Jewel Styles
I've been a member at several locations in different states,NYC,MD and PA..this location by far has an owner/manager that does not care..So many out of order machines too many to count and for weeks including the handicapped women's bathroom..Corporate needs to step in...after over a decade with PF(a regular user) I am looking into a private gym ,I drive over 20 Min to get here only to not be able to use the cardio machines...thankfully the staff is nice or this would be 1 star
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March 2024 by Rafael Rodriguez
Terrible attention from the public staff. I tried to sign up and they didn't help at all, I asked them questions about the plans, they didn't know or didn't want to answer because they were on their cell phones or talking to each other. They should hire qualified customer service personnel.Terrible attention from public personnel. I tried to register and they didn't help at all, I asked questions about the plans, they didn't know or didn't want to answer because they were on their cell phones or talking. They must hire qualified customer service personnel.Terrible attention from staff and public. Try to register and not help me at all, they have questions about the planes, they don't know or they don't want to answer because they are pending on their cell phone or talking between them. Deberían hire qualified personnel to serve the public.Schreckliche Aufmerksamkeit des öffentlichen Personals. Ich habe versucht, mich anzumelden, aber sie haben überhaupt nicht geholfen. Ich habe ihnen Fragen zu den Plänen gestellt, sie wussten es nicht oder wollten nicht antworten, weil sie gerade telefonierten oder miteinander redeten. Sie sollten qualifiziertes Kundendienstpersonal einstellen.Terrible attention from the personnel public. J'ai essayé de m'inscrire et ils ne m'ont pas aidé du tout, je leur ai posé des questions sur les projets, ils ne savaient pas ou ne voulaient pas répondre parce qu'ils étaient au téléphone portable ou se parlaient. Ils devraient embaucher du personnel de service client qualifié.Terrible attention from public personnel. I prove it ad written and I don't have time to read it per niente, I don't lose control of my program, I don't know it or I don't respond to it until it's time on the cell phone or parlavano brings it. Dovrebbero assumes qualified personnel for client service.
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March 2024 by Cinnamon Imperial
Joined after being mistreated by a local gym and very happy with how hands off and laid back the staff here are comparison.
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November 2023 by Randall C.
At 5:00 AM the guy behind the counter was rude. The frustration dealing with him had me turn around and leave. Very poor showing planet fitness.
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October 2023 by Platinumhandseco
be careful and aware if I was able to put zero stars, I would. This place was amazing at one point, but the staff are not trained on how to communicate with their customers and to be honest this is not the first time I’ve heard that this please racial profile customers be aware this is not coming just from me other customers and even employees that no longer work there say this & their management team I just wanted to give people a heads up, on what I had to go through the trauma I had to go through with these people I just wanted to give everyone before they give these people their hard-working money.
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August 2023 by 陈成恩
Please pay attention! ! !I didn't go to the gym after a month, but I changed places, moved far away, I checked the app, there is no payment method for me, so I think it will not be deducted until it is deducted I paid twice, the annual fee and the next month's membership fee, and I realized the seriousness of the problem. I checked a lot of information, because after signing the contract, if I don't go to the club to cancel it, I will keep deducting money. He will be like a Like a vampire, your account has been deducted all the time, and there is no email to notify you, until you find out and cancel the membership, and the deducted money will not be refunded! ! ! When you contact them to cancel your membership, they handle your affairs like kicking a football, let you contact the website, and the website allows you to communicate with the club, and no refund will be given after communication! ! Disgusting such a contract and such a policy! Please pay attention before applying for a card! ! ! Don't be fooled by appearances! ! ! I will always complain about this gym! Until the policy is changed or the money is refunded! ! ! Resolutely boycott the junk gym! ! !
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August 2023 by Amber J.
Update: when I post my review the business commented below to direct me to their email them the same thing I already shared here. I emailed yesterday right when requested and haven't heard from anyone as of yet. My quality assurance team would of never!! Going to post my review on Google and I have also reported this business practices to the BBB! They aren't in the business of caring if anyone's fit and healthy just to take their money. I'm disgusted in the lack of customer service and false attempt of recovery. Disgruntled customer / No reasonable resolution.I have been a customer of planet fitness since 2019.I've possibly been to the gym under my membership 4 times in all of those years.During that time I was actively charged by planet fitness monthly. A few months payment was not taken and I was charged a late fee about 5 times out of the 4 years. On the 18th of this month I noticed they took a charge was successfully taken out of my account for the month. So I decided I wanted to come in and use the gym. Being back in the gym it was less crowded and I felt comfortable and wanted to see if I could clear my past due balances and start to come in. I was directed to management. Previously a few months back I came in with my friend and the team suggested reaching out to management to take care of the issue. Now that I had time I decided to do that today. called around 3-3:30p and spoke to the manager who stated they cannot clear my past dues balances and late fees. I asked him to look at how many times I came in vs being charged and he stated that didn't matter. He stated they could offer a payment plan. I said fine I would like to cancel as I've been giving the company free money anyways. He stated I had to come in or send a letter to cancel. I stated that was an inconvenience. It's bad enough the company decides to charge an inactive member for years which shows no integrity when there are local gyms that will deactivate your account and not charge you unless you are active! I wonder how many other clients are being taken advantage of. A resolution for me would be to either remove my past due fees and let me participate starting fresh as they charged me this month already or canceling my membership. I plan on complaining on all review sites and to all my local friends and clients as I don't like the way I was made to feel by a company I have been with for so many years. Please resolve this issue! Thank you.
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August 2023 by Nicholas Stephani
I love the atmosphere probably the most. The equipment is always clean and functional. Lots of variety to be able to target whatever you need. Overall an awesome experience, to the point I'm excited to go to the gym now! I wish they were open longer!
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August 2023 by K Y.
This has to be by far thee Worst planet fitness in the country outside of LA locations. The women's locker room for sure is infested. 3 people most of the time at the desk a female and NOBODY for hours touches the women's locker room. If you need to call outta work go to the women's locker room and walk around your sure to catch a staph infection. The mirrors from the day before from the day BEFORE still have nasty finger prints. So much garbage on the floors you can see it so clear. The inside of the heavily stained dressing rooms disgusting. And the hair and other things left for DAYS in the showers. Oh and you will NEVER see staff cleaning machines. However you WILL see them come in on all their shifts stand for hours cleaning NOTHING but talking TALKING AND TALKING. This location and the trash piled into the garbage. So my question is for those who can't go to another location where's their monthly fees going. This location needs to be shut own and disinfectant. Wait till winter I put money on it everyone will be coughing and sick. Pure disgust.
