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November 2023 by Vicki McElroy
Tiffany M was fantastic. Very knowledgeable and a pleasure to work with. She took the time to go through the details of all of our options and helped guide us to couches that exceeded our expectations. We would highly recommend having Tiffany M help you pick out your furniture.
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November 2023 by Dana Rinaldi Smith
My husband and I went in on a Sunday and was greeted by Regan(sorry spelling is wrong) she was so friendly and helpful answering all our questions about many many sofas. We had our two little guys with us so we had to take our time look around while entertaining them to see what sofa was going to work best for our family and talk it out ect. She gave us that time and answered all our questions. We didn’t buy that day because I wanted to go home and measure and sad our schedules didn’t work to see Regan again.However, I went in the next day and Richard Townsend greeted us very friendly and helpful again. I have met Richard before one time when I was looking one day and he remembered me right away. I had told him I knew just what I wanted and we went right for our sectional. He asked if someone had helped me the day prior and I told him Regan did. He said he wanted to make sure he shared credit and I thought that was so nice of him.The process from there was seamless as usually when dealing with the employees at this location. Looking forward to our sectional coming in soon. We even had a follow up call from Richard the next day letting me know we might get it before the expected date, as that would be wonderful to have sooner for Thanksgiving! Thank you again for all your help.I will continue to only get my furniture from your company as I have for the past 20 years!Best,Dana Rinaldi-Smith & Family
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October 2023 by Rita Jones
The delivery process was excellent as well as the gentleman who helped us with the purchase of our queen sleeper sofa and accent chair. Definitely will recommend Raymour & Flanagan
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October 2023 by Carly Griffiths
Liz at the EHT Raymour and Flanigan was fantastic. She was very knowledgeable about their selection of recliners and each brands features and quality. She helped me figure out which one would best match my current furniture. I was concerned about the size for my extra tall fiance so she found another employee of equal height to test it out (he was also wonderful!)It is hard to find excellent customer service these days, especially at big box stores. The staff at RF far surpassed my expectations and I will definitely be going back.
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October 2023 by Geri Gabriel
Overall I had wonderful experience. Lisa was there to answer any and all of my questions and I was never pressed for time or to maybe spend a little more for something bigger and better. I felt she was there help. I would not hesitate to recommend R & F to anyone and I will refer them to Lisa every time.
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September 2023 by Michael DIDEA
it was a pleasure working with my salesman Richard Townsend on finding a good bedroom set that fit my needs for my bedroom. He was very knowledgeable and patient through the couple of weeks till I was able to make a final decision and purchase on 9/11.
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August 2023 by Alysia G.
We had an amazing experience! Denise went above and beyond making sure we not only found the furniture we needed but ensured we received the best price and quality. We will definitely return for future purchases. You can’t beat the selection, quality, and the friendly exceptional service!
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August 2023 by Andrew Snyder
Had a wonderful experience working with Geo on purchasing a mattress and a sofa sleeper. He helped us get the best deal for our household and we are excited to receive our furniture through delivery. Smooth and easy process with fantastic customer service.
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August 2023 by Jennifer McKeever
We enjoyed shopping at R & F!! The store is beautiful, our salesperson Denise was lovely!!! No one pestered or followed us around like in other stores. This allowed us to feel comfortable and ask questions and enjoy our shopping time! We love our new bedroom set!
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August 2023 by Karen Huwyler
Great experience purchasing a dining table, chairs and buffet! Salesperson Sergio Carrandi was very helpful and professional. Delivery was perfect. Very happy with our beautiful new furniture.
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August 2023 by Audra Vansciver
Have been a customer for years. Awesome selection. Martin was very knowledgeable and not pushy. He listened to what I wanted and my price range. This time I purchased sofa, recliner, coffee table and side table. My husband loves the recliner. He is a 6’4 and fits him perfectly. Sofa is very comfortable. I also qualified for 1 year no interest on my payment. My previous purchases were 2 and 3 year no interest. Depends on what you spend. 100.00 a month better than Rent a center.
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August 2023 by Donna Ashton
I was very happy with my visit yesterday. The great salesman Rich helped me so much, he was so patient with me while I tried to decide which furniture I wanted. I think we walked the whole store at least 5 times; I was there for hours. He was a pleasure to be with, gave me a lot of information and made me laugh. I will definitely be back to see him again for my next purchase.
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July 2023 by stacey Nixon
Martin was excellent! He new where everything in the store was and pointed us in the right direction. He did not hover over us but gave us the space to decide the right piece for us, which was great! We found our sectional and he walked us through the protection plan details and pick up options! Overall, this was a great experience, highly recommend!! Will definitely return for any further furniture needs! Thanks again Martin!!
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July 2023 by Bianca E.
The service was nice, but otherwise the furniture? A definite no. I bought a bed and a vanity. It cost a lot and yet still came with written numbers and areas where the paint was scratched off. My point of view when I first got it was being amazed, yet during the period of having the vanity I've noticed scratched areas and written numbers used with a pen on parts that are wooden. I was disappointed as I knew it came busted up like this. I know because ever since I got it (which was not long ago) I HAVE NEVER made a move that can cause this mess. I grew up Never having nice things like this so you can imagine how careful I am with new expensive things like this. Overall I don't recommend buying from here.
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July 2023 by Mary Lavin
Delivery went smoothly and within the exact time frame noted.The team worked quickly and efficiently, and before I knew it my new mattress was set up and my job was complete.
