Shipping Centers in Egg Harbor, NJ

“Zack was so helpful when I popped in to get a document notarized this morning. He was accommodating in sifting through the document I sent in order to print the correct pages, which I really appreciated! Then he was careful to delete the document right away which had sensitive information on it. Thank you, Zack!

While I was sending the email, I got to witness his charm in handling a sticky situation with a customer who had missing labels due to a third party’s mistake. The customer could have left angry, but instead he left smiling. I bet the customer will ensure the other party gives him the correct labels next time because Zack had made a cartoon for these unfortunately common situations with this particular third party. It was such a nice lighthearted way to explain the policy and why it needed to be followed. Ha ha it made my day. Many people working in customer service become exasperated when there’s a recurring issue such as that, so I was impressed with how he handled it.

Thanks again for all of your help! I’ll be back!”

“For the first time, I used this facility and I could not be more pleased. The staff member was extremely professional and friendly.

I arrived at 4:40pm on Thursday afternoon with a package that needed to be in Plantation, Florida by noon the next day (Friday). The staff member said it would be there by 10:30am on Friday and it was there at exactly 10:22am.

The reason I went to this facility was because when I inquired about an overnight mailing with both the USPS and UPS, they would not guarantee it would be there the next day. This FedEx Ship Center guaranteed it, and they delivered!!

Thanks much!!”

“I went to FedEx and encountered a person who very rudely informed me they couldn't help me. The gentleman at the UPS store in Rio grande was AWESOME and a big help! Thank you, sir!”

“Thank you for going above and beyond to help me retrieve my package and deliver it to me after I mistakenly put the wrong address for shipping. Great customer service. Supervisor was very responsive and helpful lady and gave a follow up call to see if I received my package. Thank you again. 2533”