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December 2023 by Nicole Serrano
Mercedes was excellent and the most helpful person I have ever dealt with at Bank of America. This is the most helpful and friendliest branch I have dealt with in Bergen County.
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July 2023 by john follmer
No matter what time you call this branch they never and I mean never pick up the phone. All I want to ask is if they do Medallion signature confirmation.
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July 2023 by Patricia Morgan
Hi Mercedes help me out she was very prompt and professional. Doing business with her. Highly recommend this bank and doing business with her
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May 2023 by Liza Surik
Not sure why this location of bank has bad reviews. Very nice and helpful bank with great people working there! Hans Thadithil was very helpful and I did everything that I needed fast on time!As well as half year ago bank employees helped me with the bank balance letter for immigration services for my grandma coming from Ukraine here. Very nice bank and definitely will be coming back :)))
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April 2023 by Hope Misterek
Went in to make a deposit with cashiers checks but the manager wouldn’t deposit the checks or call the originating bank. And the clerk helping me in the middle of the bank decided to have a discussion with me in front of the line of people. Had to go to another branch and had no issues. Total lack of understanding of their own limitations or regulations.
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December 2022 by Denchik
terrible service. they never pick the phone. NEVER. 2 weeks calling there and they always busy nonmatter what time I am calling.Same in person service. they never glad to assist you .
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September 2022 by B
If you see one teller don't even think about waiting. This happens often here
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June 2022 by Michayne Campbell
I have came to this bank many times before.. I really had to use the bathroom.. The manager ( Spanish lady) who can clearly see me doing the dance when you really have to use the bathroom I asked her if it’s possible to use to bathroom she said we don’t have a public bathroom here..Shouldn’t you have one?!? The bank serves the people.. I have used the bathroom here before so I was taken back..
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June 2022 by Tanwir Chowdhury
Eliana is RUUUDEEEE!!!Closes at 4p, so no one can come in after work.No restroom for customers!
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May 2022 by Zachary Marvin
This bank is worse than going to the dmvIf you like torture, head to this branch
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October 2021 by Shar
I rarely post reviews, but I come here almost everyday and this bank always provides great service and are always welcoming . The tellers are always friendly and efficient, and go above and beyond to help their clients. Would recommend this bank to anyone, regardless of what other people say!
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August 2021 by Alan E.
The staff in this bank think they're running their own mom n pop shop. I went there 20 minutes before closing and was denied a wire transaction. First excuse was that the person in charge had to leave early and when I insisted since not sending the wire that day will have negative impacts on my business they informed that the "system for wires stopped working that day". I have 16 accounts with BofA and the only thing that stopped me from taking my business to another bank are the wonderful people who are in charge of the Oakland-NJ branch.
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August 2021 by Sharleen Tsai
I rarely post reviews, but I come here almost everyday and this bank always provides great service and are always welcoming . The tellers are always friendly and efficient, and go above and beyond to help their clients. Would recommend this bank to anyone, regardless of what other people say!
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March 2021 by Adam Kariev
Teller telling me to wait 30 min for wire transfer. They think they own this bank! Horrible customer service. Go somewhere else.
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December 2020 by Fahriddin Mamatkulov
Good service
