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January 2024 by Renee Buchanan
Horrible! I bought Mucinex. When I got home the side of the box was open. So had to return it, drive back, waste my time and gas. Only to tell the girls at the counter this was an "even exchange." No additional monies at issue here! The time it took to just do that and hear these girls say "it's the company policy" I WAS DONE. Put me through all that for a even exchange is "horrible CVS policy...Plain and Simple. Will sorely consider NOT coming back with that kinda of service!
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December 2023 by Elizabeth Rivera
CVs always have what we need in an emergency, associates are helpful, sometimes they awkwardly follow you around but I do understand why.
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December 2023 by Christine Martinez
Five stars only because the gentleman that works there now is so polite and very helpful. He’s the only reason I gave this CVS five stars.
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September 2023 by Dennis Iozia
This cvs is horrible. Every time I go there they claim they never recieved a prescription. Then I have to wait on line to talk to a pharmacist and magically it's there. Every visit is at least a half hour, sometimes over an hour. They don't pick up their phone so I cannot call in advanced to make sure I'm not wasting my time.Today, I waited for a half hour and they can't find the prescription. I called the Dr and they said cvs recieved and confirmed it. Dr said they will resend it. I told them to send it to Walgreens instead. Drove down the street and I was in and out. Never again.Staff isn't helpful, slow, and some are rude. They need a new system and an entire new staff to operate it.
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July 2023 by Bisho Henry
They never answer the phone and if they answer they will put you on the hold for 30 minutes. Always short staffed.
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July 2023 by Jobi l
You have a manager there watching you as you shop. I put everything back from my cart she made me really uncomfortable . She just standing there by the registers. So rude
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July 2023 by İkra Seker
They are not helpful. I came to pick up for my online order, they packed wrong product and return was not easy. Do not order anything from CVS website and pick up here.
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May 2023 by Shruti Patel
This CVS is far from helpful. They never call if there is an issue with your prescription. When you call, you have to wait 20+ minutes to speak with someone. After you clear the confusion, they ask you to wait for 30 minutes to receive your prescription because “they are busy”. I don’t believe being busy is my problem, especially when I have been calling since the morning and I come to pick up my prescription in the evening. When someone finally gets on the phone, they yell to get their point across. When you arrive 10 minutes later, they tag on another 30 minutes. By far the worst customer service in the medical field. Changing pharmacies.
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May 2023 by Rosanny Taveras
Great pharmacy I find everything I need and more than what I expected. Clean facility and very kind customer service. ⭐️⭐️⭐️⭐️⭐️?????
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May 2023 by Gabriella Perry
The pharmacy NEVER answers the phone. I’ve called multiple times and not one person answers. They can’t even say they are short staffed because when I went in person there were FIVE workers plus the pharmacist there which also has no customer service skills and is not friendly . When I arrived their phones were still ringing and it even alerts them “pharmacy call” as they ALL continue to ignore it . As a pharmacy they are not proficient and seem to be clueless about insurance . I recommend Walgreens 1000x more than this CVS. I was in and out in 10 mins . So aggravating going to this CVS. Never again.
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April 2023 by MrARome70
They almost never have meds in stock and always have to order them and the prices are crazy high.
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April 2023 by Amanda H
They never answer the phone here they just ignore the calls most of the time . A lot of the time they don’t have medicine in stock and have to order .
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February 2023 by susan cruz
The pharmacy NEVER answers the phone. I have called and showed up while still calling. They don’t even look at the phone ringing. They completely ignore it. There’s times where there is five people behind the counter and not one person will pick it up. It takes my about a day to finally get someone on the phone. You’re better off just going in cause the phone is useless.
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December 2022 by M R
Just came out of the ER with my mother and came to pick up her pain meds which was sent to this store. This is where she gets all her meds. They pharmacy was completely closed even though they are supposed to be open from 3-5. I asked the cashiers in the front about it and they said the pharmacy was closed today and they weren’t. My mother is in extreme pain and has no choice but to wait until tomorrow. This is unacceptable and I will be contacting CVS customer relations to let them know the kind of garbage pharmacy Market St location is.
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October 2022 by Pris R
Just came out of the ER with my mother and came to pick up her pain meds which was sent to this store. This is where she gets all her meds. They pharmacy was completely closed even though they are supposed to be open from 3-5. I asked the cashiers in the front about it and they said the pharmacy was closed today and they weren’t. My mother is in extreme pain and has no choice but to wait until tomorrow. This is unacceptable and I will be contacting CVS customer relations to let them know the kind of garbage pharmacy Market St location is.