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October 2023 by Lina A.
I hope I can give her below zero old lair lady . I live in elmwood park & am customer there . I went and bought extension from there & I told am gonna take it to my salon if they agree I will otherwise I will return.. the salon this kind hair won't handle heat .. I went to return she said no & we don't return I said you I will return for you and your receipt said within 7 days ,, unprofessional. Business z... lair
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September 2023 by Tresha Sinclair
Excellent customer service and the workers were very helpful and nice.
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November 2022 by Shaina Schwartz
Went here all the time until the staff was RUDE as hell. So unprofessional. Don't work at a place you're miserable at.
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July 2022 by John Desouza
The Spinish woman at the cash register is very rube.I have been going there and spending my money, I purchased a lot of stuff there. I will not be going back there again,this is the second time she as been rude to me bad customer service!!!
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July 2022 by Cyrus K.
Paid for item and they didn't put item in bag, refused refund.. even with proof of purchase and review of camera Horrible experience
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June 2022 by Lala Google
I have been going to this beauty supply store for over 10 years me and my whole family!! I went today looking for hair bundles or a wig and hair dye to buy because it’s very convenient and close to home there is a Hispanic worker ORA she is very grumpy, she has control issues, she is not suited emotionally to be working at a beauty supply store. WOMAN SHOP HERE TO FEEL FEMININE BEAUTIFUL AND INSPIRED, EVERYTHING ABOUT ORA IS the opposite. her spirit and her energy is very very low and dark she was talking on her phone the whole time ignoring me when I asked for keys to get earring. Her responses to all my questions was filled with frustration.Ora has terrible energy, need to hire someone who’s young and hip and energetic who has good vibes and makes the store feel welcoming. NO one should be working at a beauty supply store who is miserable has a dark energy & picks and chooses who to help. I ALSO feel like she’s racistOra ruined my whole beauty shopping experienceDEF TELLING MY FRIENDS-AND FAMILY TO STOP COMING HERE IF ORA DOESNT LEAVE OR CHANGE HER ATTITUDE
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April 2022 by Carla Garcia
Have been here a couple of times, the chinese lady at the register is super rude and on top of that they’re pricey compared to other beauty supplies around. Don’t recommend at all. ??????
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March 2022 by Abby T
Very good store super helpful and friendly. They have a great selection of clip in extensions, I absolutely love this place.
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March 2022 by Natalie Wright
Customer service at this store in very poor. The owner doesn't greet their customers. She and her workers doesn't have a professional attitude.
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November 2021 by Kimberley Hokett Moore
They taxes is way to high
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May 2021 by Casey-ann Archer
Always have what I need.
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April 2021 by Darrin Naylor
They're very deceptive! Hide prices and over charge for items! I went in for my wife and the lady charged double for a $20 tub of bleach($40) on top of $20 hair glue which she charged $30 for! She peeled the price off of it so I couldn't see it! When I looked at my receipt I spent $71 for what typically be $23 at any other place! I went back in to get a refund for the Hair glue and the lady tried to tell me "we only do store credit" What would I need from a beauty supply store? Nothing! Eventually she gave me my refund but was very nasty with it! Wouldn't recommend this store to no one!
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April 2021 by Brissa Bernales
A very uncomfortable experience. I went in bought a few things, and they stare you down like crazy. They don’t even have manners or respect. I do not like the customer service, but it has a pretty ok variety.
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March 2021 by tara andrews
Love this place
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November 2020 by Latonya James
Very nice and friendly staff!
