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February 2024 by Caroline Newman
The service is fantastic and the people are really great at this bike shop. As compares to other bike shops, it is a really good price for a tuneup.
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January 2024 by Peter Chen
First time there to have something simple done with my bike and found that they not only provided attentive and friendly service, but took care of my problem very quickly and affordably. I had a nice chat with the owner "Alejandro" who knew bikes well, and answered all my questions. Nice, little, neat shop - didn't need to buy anything this time, but would certainly return if/when I do.
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November 2023 by Luis Zuniga
I've taken my bike to Elmwood bike for repairs and adjustments at least 5-6 times since moving to Fair Lawn. I took my bike in a few months ago because my front tire deflated. They replaced my inner tube. I paid $20.00. I took my bike home and parked it in my garage. I didn't use the bike for months and after riding once the tire deflated again. I took the bike back to the shop and they replaced my inner tube again and charged another $20. I specifically told the shop attendant that this was the second time this happened with my bike. This time I used the bike the very next day and the tire deflated again. When I took the bike back the shop owner checked the bike out and this time told my the bead on my tire was worn and I needed a new tire. He asked me to pay $35 for a new tire and another $20 for a new tube . I feel like I shouldn't have to pay for a tube again being that it was their fault for not checking the tire properly. He told me he lost money on my bike somehow. I just took the bike back and I had everything replaced elsewhere. They lost a customer over $20. It's not the money it's the principle.
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June 2023 by James K
First time here and I was completely blown away by their service. I came in for a brake cable the gentleman knew exactly what I wanted at an extremely reasonable price, he even said if I have any trouble to come back. Well I indeed had trouble right from the start so and immensely returned with my sons bike fully expecting to have to leave it because it looked like they were busy with other repairs. This man took the bike and put it right on a stand and went to work. In less than ten minutes it was ready to go. I am very grateful to this man for saving my time and some definite aggravation. He was prepared to not even charge me but customer service like this is super rare these days and I could not with good conscience agree with that. So please do not hesitate to contact these nice people for new bikes, parts, and exceptional service.
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April 2023 by Francisco Guzman
I found a great place to servicing my road bike at Elmwood Bicycles. Alejandro has a fantastic customer service, very knowledgeable, good prices and fast service. I had a great experience and highly recommended.
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April 2023 by Karl Hartman
I brought my vintage Raleigh in for repairs. They did an excellent job. Ready the next day and very reasonable labor as well. I highly recommend Elmwood Bicycles.
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March 2023 by Terry Axel
My son bought a first bike for my grandson who is 5Ordered it came unassrmbledBrought it there and very niceAssemebled it in one dayWill go back there again
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November 2022 by Cranthave
The staff was really helpful, the price was reasonable, I didn't have to wait too long, and they even put air in my tiers. If you're in the area and need your bike fixed, I strongly recommend this place.
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October 2022 by Diane Barnes
Great experience!! Bought 2 ebikes, Alejandro made several adjustments went above and beyond , so we were very comfortable on our bikes. Very accomadating, great customer service. Highly recommend this bike shop.
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October 2022 by Kamesha W
I came in with a weird request I actually needed my wheelchair tire repaired. I called in and they were more than happy to take a look at it. He was able to fix the problem in 10 minutes! Thank You so much.
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September 2022 by Eric Lyden
The new owner, Alejandro, is great!! Aside from knowing everything about bikes and how to fix any issues with bikes… he’s also a very good guy. I’ve brought my bike, my daughter’s bike and my son’s bike in each several times for various repairs and every time Alejandro or one of his staff has taken care of each bike for a very very fair price. In fact… 2 or 3 times he didn’t charge me anything bc the repair didn’t require much time. If I could give 6 stars I would! Thanks, Alejandro!! See you next time!!
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September 2022 by HRG Guide (Hrg News & Resources)
Brought the Electric Trek over to them several times for various things, reasonably priced, great service and think pretty much is the best in the area! They are really friendly, and they know a lot about Electric bicycles! There work on the Electric Trek, Well, going several miles out of the way to get there to have it repaired, is absolutely worth it! They are great people!-PN
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September 2022 by Rich de la Torre
Came in with a few simple repairs for my kids' bikes. Nice people, quick same-day service, reasonable prices. I highly recommend this repair shop!
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September 2022 by Gary H
Great bike shop. Alejandro is wonderful to work with. We bought 2 Aventon E-bikes and are very pleased. Highly recommend this classic local store.
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September 2022 by Angelo Speziale
Went above and beyond the service that I asked for. Very friendly and did an excellent job. Will return to him for anything I need associated with bicycles