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December 2022 by Alex Maldonado
I was in Walgreens at night picking up a few items. and it was the perfect time to shop. no lines i was in and out. There wasn't alot of people there. The employees were very helpful i will definitely be back soon..
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December 2022 by KENYA KINCHEN
This has to be the worst Walgreens ever!!! Everyone seems to always have an attitude! WANDA I don’t even understand why she works there!!! She had no customer service skills whatsoever! I go there because it’s just a walk across the street for me,but I dread it every time!
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October 2022 by Mazooz Sehwail (Mazooz)
The Pharmacy there is the worst. Most Of The Time They Give You The Wrong information: either mixing some of the prescriptions or saying we haven't received info from your doctor, then another person says, here it is. Last Time my doctor sent prescription for 5 medications. they only gave me two and said that's all we got from the doctor. Another person said, no we have all just wait to look for it, and I had to wait an hour an half and was given nothing although the prescription was sent a day in advance. A third person told me that I have to pick it up from a different Walgreens. And This Is Not The First Time i Had Terrible experience there, but definitely it will be the last as I'm not using this Pharmacy anymore .
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September 2022 by Wiktor Trzuskot
Quite literally the most inept and inefficient pharmacy possible. What should have been a 10 minute pick up turned into an 8 hour nightmare. The pharmacy staff has the mental capacity of a rock, in fact worse, at least a rock is consistent.
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August 2022 by sherida yoder
If there were zero, I would use it. I waited 45 minutes in 99 degree heat today for the drive thru. When it was finally my turn, they closed--BEFORE 5 PM, and they refused me service. When I said I had waited that long, the girl said "No, you didnt." But I did. She simply didnt see me because she only glanced for a few seconds before she closed up. I was there--I waited and waited and waited behind 2 black cars, and behind a white Mercedes SUV. My car is a small sedan. She didnt even see me tho I was right behind the SUV. I didnt get my meds. I was told I was a liar. But I told the truth. I missed seeing my husband who is in a rehab facility because I waited so long for the drive-thru. And for nothing. I will pick up my meds there tomorrow because I need them, but I will NEVER NEVER go to this Walgreens again. She was wrong about my waiting, and she was rude. It's OK to disrespect an honest customer? I have gone there for 40 years. But never, ever again. They have no respect for their customers. There has to be a better place than this. There is for me.
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August 2022 by William pabon
By the far worst customer service department in any pharmacy I have used. I won’t even go into the almost 20 minute plus lines I’m the drive through. Seriously the staff almost goes out of its way to ignore this window.
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July 2022 by Camryn Murphy
I kind of like Walgreens. They are OK not the best but they’re definitely not as low as their reviews I read here. I think the four stars business and this is why am writing this review and giving them for stars.
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June 2022 by Chantel Charles
The store itself is okay, the workers are a bit rude . As far as the pharmacy, they are terrible . I’ve been living in elmwood park for over 15 years and the last years they have gotten terrible . Customer service is terrible , they don’t answer the phone , when I go inside they are just as rude. There is no proper dialog when speaking to the customers. And I didn’t know it takes 5 people To refill a prescription . They all stand by each other and talk at the same time instead of taking care of the long lines they always have
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June 2022 by Antonio Germán Moreano
Staff is genuinely friendly and helpful. The problem is that this place like many others are short staffed. Picking up your prescription could be easy if you go at off times otherwise get ready to camp out.
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May 2022 by Cynthia Lipscomb
I am extremely disappointed in Walgreens pharmacy service. I refilled my prescription for my insulin immediately following the use of my last weekly dosage however when I realized I didn't receive a message to pick up I called and the said it was out of stock and needed to be ordered. Ok but I need to take my dosage tomorrow ? My question is when I put the refill order in why didn't the pharmacy place the order to be refilled? Now I have no insulin UNACCEPTABLE
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April 2022 by claudia g.
Horrible service in the pharmacy. You wait 30 minutes to be attended just for them to tell you that the prescription they called you to tell you was ready is actually non existent and everything is filled... System is always down. Wait times are always long.
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January 2022 by Nadene K.
Sayid (store manager) and Marissa (store employee) made my experience at this location amazing. They were short staffed and the photo machine was down BUT they STILL helped me with my same day calendar order. They were so incredibly helpful when they really did not need to be as the store was really busy. If you're in the area, I recommend going to this location. They actually care!!!
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January 2022 by Charmane D.
Walgreen is THE Wo...I understand its a pandemic and its busy..but to keep telling my prescription will be ready in another hour and I come back the next day and still not even started. Is ridiculous. They're unprofessional and young. Walgreen has lost their way with this location.
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December 2021 by Mae N.
Only giving 1 star because there is no option for zero stars. I ordered 2 items for "same day photo pick up". The first item was not ready for 3 weeks and the 2nd item was supposedly ready for pick up today. Yet, when I went to the store, they allegedly had no record of the order. How did I receive a pick up your order email then? Useless! Absolutely useless!
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September 2021 by Dannie M.
The pharmacy never picks up, and I try to call every hour after THEY mess up my prescription. If I could get over there, I would. I called the lady at the store and I asked her if they ever pick up their phone because even their hours are in accurate, her response is "Sometimes they do" with not a single hair of sarcasm in her tone. I would recommend that if you depend on your prescription and you need it to be accurate, go to any other drugstore but this Walgreens