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February 2024 by robin lincoln
I'm on hold for 25 minutes and finally hung up! Also the automated voice tells you an Rx is ready & the price but not the name of the medication.
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December 2023 by evelin ortega
Worst customer service ever. Manager nowhere to be found. Cashiers expect customers to make two times line. I made a long line to pay 2 items, when it was my turn the cashier asked me to wait because she was having problems with register. After waiting she send me to another register asking me to make the line AGAIN. When I try to explain the situation to the cashier he said “mom make the line AGAIN, the cámaras are watching me” ????? ?♀️
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December 2023 by Candace Hector
First and foremost, I am a multiple sclerosis patient. My neurologist prescribed me an antibiotic and a prescription strength probiotic. My doctor and I spoke before hand and I informed her that anytime I take an antibiotic I get a yeast infection. So, she prescribed Lactobacillus packs for me to take in conjunction with my antibiotics. The script was sent to this pharmacy and that’s when the issue began.Day 1: I went to pick up the prescriptions at the drive thru and they gave me the antibiotic. They then told me that they did not receive the script for the Lactobacillus packs at all from my doctor. So I contacted my DRs office and they confirmed that they did in fact send it over.Day 2: I went in person to the counter and showed them the prescription directly through my Drs office portal. Now, their reasoning for not filling the script is because my insurance did not cover it and there is an over the counter alternative which they did not have in store. I told them I would be okay paying for the script out of pocket, I wanted what my doctor prescribed for me. They confirmed that I would be paying out of pocket and told me that it would be ready the following Monday.Day 3: I show up to the drive thru again to pick up my perception. The person at the window said it was not ready and to come back in 10 minutes. I came back in in about 20 minutes. This time to a different person, I explained that I want to pay for this out of pocket and that I just want what my doctor prescribed for me and that I was told it would be ready in 10 minutes. Then another person came to the window with a nasty attitude and started screaming at us, saying that they don’t do that there and that I need to go somewhere else because it’s just a probiotic. Instead of arguing with them on the “why’s ” I left, called my Dr and had the script filled at a different location.I’ve been using this pharmacy my entire life and I’ve never had a problem with them until, this incident. They had me come back 4 separate occasions when they could have just told me from the beginning that the prescription can not be filled because that specific pharmacy does not do it. Instead they lied, kept lying, and have me come back there 4 separate times. I will not be coming back to this locations pharmacy and i honestly would not suggest anyone else go there.
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December 2023 by Jass Mina
Prescription was sent 10am, went to pick up 12pm they said they couldn't find it, to come back later... Came back at 6pm, prescription not ready and they asked me to wait another hour...It is terrible to lie to people who have need of medicine and can't keep going to the pharmacy..Never using this pharmacy again! Fail!
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December 2023 by Dylan Glaser
They forgot to schedule a pharmacist when I got there for the store to open so now I don’t have my meds and am suffering in pain because these guys can’t get it together and schedule someone. Also just had a manager dismiss me and my pain. Just all around awful
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December 2023 by Nadene Keis
Honestly not my favorite Walgreens BUT Mo changed my mind. Honestly, the 5 star is specifically for him because he was so helpful and kind! I will be using this Walgreens instead of market street. Thanks Mo!
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October 2023 by Nito Lugo
The pharmacist who was staffing on October 3 at 2:40PM was very rude, wouldn't help me, and wouldn't give me basic info I've gotten from other Walgreens.
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September 2023 by Luis Zuniga
The worst. Don't ever call the pharmacy. They blast you with messages asking for you to call and then they pick up the line and put you back on hold over and over again without even asking you to hold. They tell you a script will be ready over the phone and when you get there you still have to wait forever. It's a very poorly run pharmacy and the management should be looked at.
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July 2023 by Olga Greenwald
This particular Walgreens is the absolute worse pharmacy ever. Plan on being on hold for over 10 min. just to find out if they have your subscription ready. Drive through is not working at least 60% of the time, and then when you go in it is a half hour standing online and when your handicapped and cant stand it is extremely painful. Last month they forgot to place the order for my subscription, the excuse the manager gave me was he was on vacation, he came back on Monday and it was now Tuesday and it still wasnt ordered. He apologized and said he will make sure next month the order if filled before we run out. When his order ran out, he is getting chemo today and the Manager (Eugene) says Sorry we dont have it, I can order it now and it will be here on Wednesday. I guess he completely forgot about the promise he made. Horrible customer service, Horrible pharmacy.
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July 2023 by Kayla Esquivel
Line is always out the wazoo. One employee was in sight when we entered. Upon seeing a manger we notified her we needed ice but could not reach it as it was in the back of the freezer. We waited for customer service and left after we continued to be unattended. Countless employees then wandered without offering help and we never received our ice. If I could give zero stars I would.
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May 2023 by Meyer M.
I was in need of a drug important to me medically that was not available in so many pharmacies. Litzie was GREAT! She got it for me with help from Eugene the pharmacist she initiated a call to my pharmacy to transfer the prescription and she was on top of it for me. And she resolved an insurance issue. GREAT people here. thanx guys!
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May 2023 by ANNA ODRZYWOLSKA
Horrible!!! I called 3 times Today 5/2/23 @ 4:00pm - 4:15pm. The girl answering phones hung up on me 2 times for no reason! Simply said hello and hung up in mid sentence when I was speaking. The 3rd call I pointed out the issue but I let it go and went on to ask if they had my meds in stock since there’s a shortage. I was told YES 2 times! I even gave exact dose, form and quantity of pills. She said yes again.. I arrive there 10-15 mins later to be told that they don’t have it in stock!! I literally JUST called?!!! Did she even bother checking!?? Or was she too lazy to do that? Why bother telling me yes if u don’t have it!? Don’t waste my time! I only came over because she said yes! There’s a shortage that’s the point of my call! Disrespectful and rude! Do better! Have some consideration for people! Disgusting attitude of these employees
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May 2023 by Ruben Vasquez
I see sooo many negative comments here about Walgreens pharmacy department I been going g thre about a year now nvr had problems with pharmacy medication is always on time and evn whn I call I get to speak to a pharmacist nvr had a problem thre. Most of these comments are made up lies to get back at Walgreens staff just because people dnt have patients they dnt want to wait it's called instant gratification and no respect for pharmacist they 2ant to always blame it on thm and in reality thre the ones with the attitudes..dnt forget a lot of clients that go thre are either picking up medication giving from a pysciatrist a lot of thm clients have mental disorders let's not forget that people...I give thm a 5 star if i could
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May 2023 by jaime
Mike from the pharmacy is so amazing and so caring! He helped me so much and made sure I had everything I needed! He deserves the world! Thank you so much Mike!
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May 2023 by FARZANA SYED
Pharmacy was closed when I went there at around 10.30 pm, and shop was open, and Google shows its open 24 hrs. Why can't they tell us , only shop is open 24 hrs. And not the pharmacy