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April 2024 by Cheyenne Utah
If I could, I would give minus one million stars. They help scammers and fraudulent companies! Please stay away! What a shame! They do not even care about your needs. Two, almost three months of dispute and they still are not giving my money back! What an unprofessional bank! Shame, shame, shame! Please stay away from the ones in NYS
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March 2024 by RICHARD COLON DELVALLE
Had problems getting cash from my account at the tiny teller area. They ran out of money. A bank with no money? I was also treated as if i was a criminal trying to get my own money.. Why? They said they would call me....they didn't. Lots more, too little space to type. never had these problems at the Hackensack visions office nor with the other banks I've dealt with.
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December 2023 by Manny Santana
Exelent service of all personal. I love this place.
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April 2023 by Dwayne “David Blessings” Stephens
Excellent
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November 2022 by joe montini
I've been using the same checking account number for 20 years. I went to make a deposit and the teller told me she could not find my account number. I told her I never had problems before. She said could not help me. Another time, the manager made me feel very uncomfortable. I only wanted to make a deposit.
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January 2022 by David W.
Customer service is horrible! One of the tellers told me I couldn't DEPOSIT a check for my wife into her OWN account, because I put "FOR DEPOSIT ONLY" on the back of the check. I have done this at least twice a month in the same branch. This one teller who I've never seen before acts like she's a superhero! Because it was close to closing, then the branch manager rudely chimes in and investigates the situation and tells me, "No you can't do it." Sorry, I have never heard of that. I called the 800 number and they told me the branch was wrong. RUN FROM THIS LOCATION!!!
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October 2021 by kameel juman
Great staff, friendly and helpful.
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July 2021 by Richard Washington
I stop going to this place These people are childish and rude.
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January 2021 by Pavel Borovikov
Rude employees, don’t want to do their job. Just nasty people
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June 2020 by lazz v
I had a very pleasant experience in my dealing with the employees in the store. They were very helpful and knowledgeable.
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October 2019 by Margoth Duque
Best customer service received in years. Lovely staff
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June 2019 by Amy M.
Great customer service! This credit union truly looks after your best interest. They are knowledgeable and very helpful. I was assisted by a representative Lionel who was able to help with other matters that I had not originally inquired about. I will continue to take my business there as they have proven to be trusted and helpful.
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June 2019 by Maria Duque
I have had excellent service always. They are superb. Larysa and her colleagues have excellent people skills. I wish everywhere I went, I felt the same. Love you guys. Had recommended to all my family and friends already.
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April 2019 by Hector G
Great service and friendly staff.
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April 2019 by Tony Mendoza
They are proficient.
