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November 2022 by Jessika P.
Horrible place horrible cars can't believe it's still in business. I just really don't like this place at all
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July 2022 by Fiona Ha
This office doesn’t answer any calls. Try calling it always goes directly to national call center, which cannot help me with extending/ modifying my reservation. So don’t expect any services after you get your car. Be sure to have everything sorted out before then.
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June 2022 by Benny Martinez
Renter beware, this people will over charge you if you don’t pay attention to your receipt and they charge you without your consent if you drive under 75 miles for the E.Zfuel program regardless of you refueling the vehicle or not. I constantly rented from the Wayne Nj location and never had an issue but rented several time from the englewood Nj location because of proximity to my work and every time I have to spend time on the phone with customer service trying to get my money back.This time I will getting NJ consumer’s affairs involve and the BBB cause I have the sense that this people a running a shady operation out of the budget/Avis of englewood Nj. Just stay away for your peace sake
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December 2021 by Mick Franco
Terrible place. Liars. Quote one price then drop off and hidden fees. Don't use them. They stink.
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August 2021 by Ryan Requena
Incompetent staff. They treat you like if you are d**** I rented a car for a weekend and on the second day the car broke down . I did not get car assistance and I had to pay the tow truck from 911 out if my own pocket. Furthermore after talking to customer support on Monday, they rejected my request for not purchasing roadside assistance. because budget never took responsibility for the car. Don't rent from them. I am absolutely not renting from them ever again. Shame on you Budget!!
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July 2021 by Mckivor Anthony
I rented cars all my life but it's location is the best they always on time clean vehicles I never had a problem with renting if you don't like your car they will gladly change it sometimes with a upgrade
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July 2021 by James Dawkins
Malik, the manager, is always professional and accommodating. He and his team have helped me tremendously by getting me the right vehicle for my business trips. Thank you!!
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June 2021 by Daniella Ormi
I have to drive down to their location!!! Because they don’t answer the there !!!!Bey unprofessional!!!!
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May 2021 by Ed Gomez
Said it was open drove 23 minutes and it was closed
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February 2021 by William Cook
I had an urgency to help my family getting things and errands done since they could not (the results of the pandemic). I rented from this place and the service was excellent at both pick up and drop off. The staff at drop off went above and beyond for me. They also made my experience seem less as I was able to get the vehicl and leave quickly and drop off was even faster. I highly recommend them and I will use them whenever I need a car.
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October 2020 by Nat Cruz
Great customer service, and great prices.
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August 2020 by David Goldberg
Just returned a rental and got hit with a charge for insurance I didn’t request.and specifically said no to. Shame on me for not carefully reading what I initialed. Shame on Budget for employing hucksters. Normally I wouldn’t have used Budget- their prices are nearly double what others are but it was an emergency and they had the only car available. Let the renter beware!
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October 2019 by Phoebe Livanis
useless . dont bother.
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April 2019 by Larry Matsko
Left with a badly dented, scuffed car because of the terribly small selection. Overpriced. Understaffed. RENT ELSEWHERE.
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February 2019 by AJC
The place is no frills, just like the name of their company. My first visit there to pick up the car was good with the gentleman at the customer service desk. The return car process was bare minimum ok. The customer service needs improvement. When talking to the lady at the desk, she doesn't respond, was kind of rude. Just only process paper work.