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January 2024 by roey sh
Great store, with very nice products, service is really good and friendly.
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January 2024 by Fran Altman
This is the best place to buy gifts. Shlomo is quite helpful in helping you find the perfect gift. And his prices are amazing!
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December 2023 by e c
I was very happy with my experience at China Royale. I ordered online, and followed up inside the store. I received my items sooner than expected, and received an email when they arrived. Great customer service!!!
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January 2023 by Nicci Cepin
I am on par with the reviewer who mentioned placing an order in 2020 and never receiving his merchandise. The same thing has happened to me!! I placed an order in December 2021. They took the payment out of my account the very next day and told me my order was being processed, but no estimated delivery date. In January 2022 I contacted them for an update. They said my items would be shipped in April 2022. I never received anything. I contacted them again in June 2022 and July 2022, but never got any response whatsoever. Now it has been a full year where they have taken my money, never shipped me a product, and never even replied to my inquiries. And yet Shlomo (who is also the person I've been attempting to correspond with) said on the other gentleman's post that their company does "not take orders, not fulfill them and keep the money, Our reputation of 37 years is better than that." Really? Because you did the same thing to me that you did to this gentleman. I no longer even want the item, I just want my money back! But of course, if you call you immediately get directed to a generic voice mail, and history has proven that writing to them does nothing. I guess my next step is to report them to the Attorney General.
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October 2021 by Rob Dawe
Product we received did not match that listed on the website. Very disappointed, especially as the business doesn't seem to respond to messages sent on social media, by email or through their online enquiry form. Will provide a better review if this matter is resolved.
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April 2021 by Robert Herrick
Product we received did not match that listed on the website. Very disappointed, especially as the business doesn't seem to respond to messages sent on social media, by email or through their online enquiry form. Will provide a better review if this matter is resolved.
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March 2021 by Leah Rico
Great prices and selection. I ordered through the website. When I called to check the status, they promptly called me back and it showed up at my door in a few days. I would definitely order from them again.
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February 2021 by Miguel Peres
On November 23rd 2020 i ordered and paid 8 china decorative pieces. Since then no items were sent. I asked for the reimbursement and got no answer. I advice everyone to be careful with this vendor so you won't be cheated like I was.Following Mr Shlomo reply.I hope you may improve your customer service either by answering the emails or by updating more frequently your site with accurate information. Its a sales site and so the responsibility for what is advertise there for sailing is entirely yours.
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April 2019 by yona chandally
CR Galleries has a gorgeous and huge selection of gifts and dinnerware. It is a great store and I highly recommend it to anyone, especially for a wedding registry. Always happy to buy from them, great service.
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April 2019 by chipsnsalsa13
Just had my order cancelled the day after I placed it. Apparently, those items are no longer available. Huh? That's funny because yesterday you had them on your website available for purchase with no notice or advertisement that they were out of stock or not available.
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April 2019 by Karen Kimchy
Great store with an amazing collection.
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March 2019 by Anna Abdon-Grady
Hidden behind an unassuming storefront, China Royale (CR Galleries) has a great selection of dinnerwear, from fine china and crystal to everyday dish sets. Whenever I need to find a gift for a friend, they always help me find something beautiful.
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March 2019 by Raquel Salem
So helpful!!! Have great selection!
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October 2018 by jane shiff
Place has an incredible selection of the most up to date popular lines of fine china and giftware .
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September 2018 by Carolyn E.
Great service! Friendly staff. Beautiful selection. My go-to for gifts! Very convenient. Only positive experiences.
