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January 2024 by Ryan Cho
The service department here is awful. I left my car three times for the same problem, but they didn't even look at the issue, conveniently stating that the car does not have the problem I raised. Although they will fix all recall issues (for which they already got paid by Ford), they don't seem to care about all other problems. Please do not waste your time and money there. Avoid Ford of Englewood at all costs.
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January 2024 by jason allen
My family & I have leased from Ford of Englewood 3× in about 10 years. We are very pleased w our continued choice to either lease or finance Ford vehicles. The sales staff always provide a calm comfortable no pressure environment. Everything is always handled in a professional positive and proficient way! The maintenance staff is just as accommodating & informative to the customers most urgent concerns or repair suggestions etc. Thank u Ramon & Sal once again. We appreciate and really are enjoying our Ford lease!! I've gotten many compliments in 2 days on the Escape. Lol. Sincerely JRA
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January 2024 by d fro
Had a great experience from beginning to end at Englewood Ford. I traveled from Long Island because this location had the specific F-150 I had been looking for. I had the pleasure to work with Ramon as my salesman. He was professional, kind and efficient. Sal the sales manager runs a great operation! Wish this location was closer to me, highly recommend Englewood Ford!
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January 2024 by Robert Ritzer
The best car dealership I've ever dealt with....Very fair and always helpful. Sales Manager Sal Aiello has been my salesman for my last five Ford Mustangs. I consider him my friend!
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January 2024 by Ryan Chernin
Called to inquire about buying out my leased Ford Explorer. Unfortunately my original dealership, Rye Ford, has since closed down permanently, so I decided to give Englewood a shot.I spoke to someone over the phone in the sales department, who insisted that I needed to buy “from the original dealership.” I tried to explain to the salesperson that“the original dealership has permanently closed” but he kept ignoring this clarification, yelling over me “can I finish, you need to go to the ORIGINAL DEALERSHIP”After stating for a third time that the original dealership had closed permanently, he finally paused and said “yeah? Let me check if that’s true.” To which I laughed. He then said “you’re laughing at me? Fine, I’m going to have to hang up then.” Which he then did.Definitely one of the more baffling experiences I’ve ever had over the phone. Take your business elsewhere! I’ll be following up with Ford Corporate today to report this dealership experience.
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November 2023 by Adrian Valerio
I’m a Marine veteran. I was inquiring about any offers or services these people may provide however, I get dismissive answers and hung up on. It’s crazy cause even on Veterans Day with all this football and appreciation for veterans, FORD proves it’s just marketing.
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November 2023 by Keivan
I cannot express enough gratitute for Christopher Budde outstanding service. He went above and beyond to take care of my needs, showcasing genuine care and unparalleled professionalism. His assistant made all the difference, and I higly recommend him to anyone in need of top-notch service.
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October 2023 by Dr. Mark Rodrigues
Ford of Englewood is a pleasure to deal with and I have been using them for many years! No issues whatsoever! Quality service, Great Customer Service and Family Atmosphere!
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September 2023 by Cynthia Sherman
Brian in service is great! Got me in for a same day appointment on a recall issue that made my car undrivable and had my car done by 3 PM. Cant beat that.
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September 2023 by John D'Elia Jr (Johnny D)
I've been going to Ford of Englewood for over 20 years. It's always a pleasure working with them. I can't say enough about them. Why go to one of those big dealerships where your just another number. Uncle Dominic, Sal, Tom. Thanks for always treating my family and I with the utmost respect.Just purchased my 2020 Explorer. Special thanks to Sal for always being there for my Family. I urge everyone to stop here when you need a Ford. You get Honesty and Great Service.
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August 2023 by 0z
Having moved around the country a lot, I have tried a lot of Ford dealers, and unfortunately most have been bad. This is one of the very few that I have actually liked - I found the Englewood service department is polite and very attentive. Went for some basic routine maintenance but I will definitely be going back and using this as my dealer from now on.
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July 2023 by Andrea Mejia
I just pick up my 23 F150, this is my sixth car that I have gotten from Englewood Ford. The staff is amazing and Sal the sales manager is always an excellent individual to work with. Here there no none sense, they treat everyone fairly, with respect and don’t waste customers time. I as a long time customer, I recommend them to anyone needing to buy or service their vehicles. Thank you Englewood Ford for being my trusted dealer of choice.
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June 2023 by Patricia Kearns
I have been purchasing Ford from Englewood Ford for over 20 years. My rule is I complete the deal or am gone in 60 minutes and have never not completed deal. Best dealership anywhere! Sales Manager is the best!
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May 2023 by James Noonan
Ford of Englewood is an Outstanding dealership for both sales and vehicle service with a big emphasis on customer care service. Friendly, honest, trustworthy, knowledgeable, personable staff who make you feel good about buying a car there and servicing your car there. Fair and reasonable prices and highly skilled technicians in the service center. I highly recommend FORD OF ENGLEWOOD.
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May 2023 by Beeasy _
OMG! What just happened?? I left the house in my VW and came home with milk, kale, and A BRAND NEW FORD SUV!!!!Had been wanting one for a year .. but had terrible experiences with Paramus, Hackensack, and Woodbridge and didn't think it would be possible right now.I got a random, great offer for my car and headed to the Englewood Ford around the corner.Was dreading it actually, and told myself I'd go with first guy that says "hello", not play any stupid games, and leave in five minutes.Walked into a nice, peaceful atmosphere and a man said "hi" to me with a SMILE, then asked me how I'm doing!!!I wanted black but Ramon showed me a beautiful white one. It was shiny and had the leather and sunroof which I wanted.He went back into the magic room, you know how they do .. and came back with .. a reasonable number !!!Fast forward an hour .. I was putting the new key on my ring while Ramon took care of my insurance and whatever else I needed.The money man Sal played ZERO games, there was NO make pretend or bs. (Is he ok???) And Ramon entertained my every whim.The whole thing took about two hours max and I can't believe I enjoyed a buying a new car experience !!!Life is short and these gentlemen made mine better.BUY A NEW CAR HERE!!!!!!!!!!!
